We are looking for an experienced Media and Communications Manager to strategically plan, coordinate, and disseminate all communications outputs to ensure they meet the needs of IDMC’s target audiences and have the greatest reach and impact. The role will oversee external engagement, messaging and brand identity across IDMC’s various channels and platforms by managing traditional and social media, ‘crisis communications’, design and layout of publications and products, and digital content production.
Come join the team!
What you will do
You will lead on media relations for the organisation, including strategic direction in close collaboration with the Director’s Office, with the aim of increasing the quality and quantity of media coverage of IDMC’s data, research, and analysis in target outlets. You will also act as the communications focal point for donors, partners, and other key stakeholders, improving information sharing to increase the uptake of IDMC’s products, and deputize for the Head of External Relations when necessary.
Some of your day-to-day tasks will include:
1. Lead on the strategic planning, coordination and dissemination of communications outputs to maximise impact:
-Help to raise the profile of the issue of internal displacement and of IDMC’s work by identifying and supporting the delivery of:
-Exciting, innovative digital communications – including leading on the drafting of two annual products, the mid-year update and year-end ‘crises to watch’ feature
-A people-centred approach to external communications, including collecting IDP stories, and highlighting solutions to internal displacement
-Strategic partnerships and collaborations across; media, content creation, high-profile speakers, online influencers and organisational ambassadors.
-Increase the uptake of existing and new data, analysis and research products with timely, targeted dissemination to target audience, including by selecting the most impactful method/channel of dissemination
-Take the lead in identifying and reacting to moments of crisis comms, mobilising expert taskforce and producing timely, relevant external pieces
-Support the Director’s Office in the development of key organisational messaging
-Maintain annual calendar of communications deliverables and strategic opportunities for proactive engagement and visibility
-Keep abreast of public events and visibility opportunities of interest to our target audiences and find ways to engage with them
-Lead a cross-departmental group aimed at identifying potential stories, angles, creative content ideas, departmental developments and visibility opportunities for IDMC
-Support the Digital Content Specialist and wider External Relations team in a stakeholder analysis of IDMC’s target audience.
2. Oversee and guide external engagement, messaging and brand identity and support strategic direction of ExRel team:
-Oversee all external facing design, messaging and content production, ensuring it aligns with organisational style and tone
-Oversee the production of publications, and ensure IDMC deliverables are met on time, to a high standard, and meeting the needs of our audiences
-Manage the performance of the Social Media Technical Officer, Graphic and Digital Design Coordinator, and Graphic and Digital Design Assistant in meeting their objectives
-Support the graphic and digital design team in the development and implementation of new IDMC brand guidelines, including the creation of new templates, infographics, and style guides
-Provide strategic direction to the ExRel team, broadly speaking, and increase the impact of external engagement
-Support the development of IDMC network of partners and influencers with whom we can rely to continually help elevate IDMC’s communications.
3. Manage organizational media relations:
-With constant monitoring of the news cycle and awareness of relevant events, proactively identify key moments throughout the year to raise the profile of the issue and the organisation
-Draft press releases, media statements, and op-eds, set up interviews with spokespeople, provide on-the-record comments and background information on key topics
-Respond to inquiries and capitalise on reactive media opportunities
-Build strategic relationships with media in target outlets/regions.
-Hold expert briefings, host field mission embeds and propose collaboration on innovative multimedia features
-Develop and maintain a suite of talking points on key topics, and organise regular media interview training for colleagues
-Support the Director’s Office in securing media opportunities for the Director and / or on field missions
-Monitor coverage, track and report on impact, and manage contact lists.
4. Act as a communications focal point for partners, and support the Director, to increase IDMC’s profile and reach:
-Foster reciprocal relationships with relevant NRC departments and teams, including regional offices
-Build relationships with counterpart communications contacts at donor and partner organisations to encourage greater uptake of IDMCs products
-Act as comms liaison for a specific partner or donor projects, feed into planning, and manage deliverables
-Support the Director in maintaining her Twitter feed.
What you will bring
-At least 7-10 years professional communications experience, with a broad background covering media relations, digital content, editing and project management
-Excellent English writing skills; French, Spanish and/or Arabic a plus
-Highly organised and detail-oriented
-Experience working in the humanitarian/development sector
-Self-motivated and with a positive attitude;
-Flexible, innovative, and effective in working collaboratively as part of a multicultural team.
-Minimum Bachelor’s, preferred Master’s, degree in Communications or related degree
-Particular skills focused on media relations, writing/editing, marketing, communications/strategy development.
-Able to oversee large projects and to coordinate and consolidate work from others.
-Able to research, collate, and summarise information from different sources and present it in an engaging manner.
What makes this position attractive?
A challenging and exciting opportunity with an international team dedicated to advocating for the rights of people forced to flee.
A chance to strategically plan, coordinate, and disseminate all communications outputs to ensure they meet the needs of IDMC’s target audiences and have the greatest reach and impact.
Salary and benefits according to NRC’s salary scale and terms and conditions in Geneva.
We are also looking for people who share our values:
To be dedicated to what we do;
To be innovative with our solutions;
To act as one unified and inclusive team;
To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.
We will be assessing candidates on an ongoing basis; therefore, early applications are recommended.