An interesting post by Sharlyn Lauby about implementing social media policies in business:

Companies are realizing that people are talking about them whether they like it or not. As a result, they’re deciding whether they should consider having a social media presence, and hence, a policy. A social media policy outlines for employees the corporate guidelines or principles of communicating in the online world.

Social media is quickly moving from an emerging form of communication to the mainstream. So, just like in the old days when companies had to figure out how to deal with email, now they have to figure out how to deal with Facebook() and all other new media venues. Let’s talk about the Five Ws to adopting a social media policy.

1. WHY have such a policy?
2. WHAT can social media do for my organization?
3. WHO should the policy cover?
4. WHERE should you let employees know about this policy?
5. WHEN is the right time to implement a policy?