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Visual language and graphic facilitation: One-day workshop – 22 November 2018 – Geneva


Of interest to communicators:

A one-day introduction to the techniques of using hand-drawn visuals in a range of professional contexts, including group facilitation, coaching and training.

You will learn the basics of visual language and how to use a mix of simple drawings, colour, words and metaphors to develop and share ideas, record presentations and meetings, and engage and energize groups.

Thinking that you can draw is absolutely not a prerequisite— if the techniques interest you and you’re prepared to experiment, please join us. We will spend a large proportion of the time each day practising and sharing within the group.

Engage both your right and your left brain and have fun!

Host and facilitator: Sarah Clark, www.clearthinking-clearcommunication.ch
When and where?
One day, 22 November 2018
Timing: 08.30 to 17.30
Venue: Résidence Colladon, 5 chemin Colladon, Petit-Saconnex, 1209 Geneva

CHF 425, including all materials, workbook and lunch
For further information, contact Sarah Clark: sarah@clearthinking-clearcommunication.ch or 079 342 7826.
View flyer (pdf)>>

By | September 21st, 2018|Other events|0 Comments

Customised workshops available

The Geneva Communicators Network offers customised workshops for your own organisations – 1/2 day to 2 days with specialised trainers that we have worked successfully with previously – for between 3 – 15 persons. Interested? Read more>>

By | September 4th, 2018|News|0 Comments

ICRC Geneva, Blog Writer – Temporary Position – 3 to 6 months (20-50%)

To accelerate the adaptation of the humanitarian needs of people affected by crises and to changes in its environment, the ICRC has adopted a series of measures to support and lead innovation.
The ICRC approaches innovation as a shared responsibility distributed across the organization and is taking concrete steps to strengthen related practice at three distinct levels:
• First level innovation: reinforced and mainstreamed across the entire organization in the spirit of continuous improvement, so as to become a reflex, and part of ICRC’s practice and culture;
• Second level innovation: bottom-up innovative ideas and solutions, originating at the point of needs, whether field or HQ, are to be better captured, tested and supported, with a view to being rapidly adopted and scaled when and where appropriate;
• Third level innovation: strategic challenges are addressed purposely, in a top-down intentional manner, through dedicated Research & Development (R&D) efforts.

To that purpose, it has created an Innovation Board (InnoBoard), and an Innovation Facilitation Team. Chaired by the Director-General, the InnoBoard drives the organization’s overall innovation agenda. The Innovation Facilitation Team, a three-person team led by the Head of Innovation supports the InnoBoard in the implementation of its mandate.

To strengthen the culture of innovation within the ICRC, while positioning the ICRC to its external partners as an organization that is intentional and committed to adapting to a world that demands agility, a new communication strategy was developed. Part of this strategy consist of launching a blog dedicated to ‘innovation across the ICRC’ addressing and engaging internal and external audiences – spanning from ICRC staff, to innovation practitioners within the Red Cross Red Crescent movement and other humanitarian organizations, to actual and potential donors and partners.

The Innovation Blog Writer produces, edits and revises a range of texts on a wide variety of topics related to innovation for publication on the soon-to-be-launched Innovation blog.

• Identify, in collaboration with the Innovation Facilitation Team, stories/topics and suggest format and angle
• Discuss with ICRC field and headquarters staff to collect information from various innovation initiatives and other innovative projects
• Record newsworthy content in appropriate medium such as articles or interviews for publication in our Red Innovation blog
• Produce texts as well as appropriate images/photography to highlight the stories shared
• Edit or repurpose content published on other ICRC digital channels for the Red Innovation blog

• Bachelor’s degree in communications and/or journalism or English
• At least five years of professional experience in journalism, or related communication field
• Excellent English language writing and editing
• Basic knowledge of photography, graphics and video is considered as an added
• Experience with the ICRC or other humanitarian organizations a strong asset
• Demonstrated ability to communicate complex issues in a simple, engaging and concise manner and to adapt message to different audiences
• Experience in using a broad range of communication techniques and tools, with technical skills in delivering communication outputs

• Location: Geneva
• Activity rate: 20 to 50%, (ideally 50% but flexible)
• Length of assignment: 3 to 6 months depending on the activity rate
• Estimated start date: September 2018
• Contract type: Temporary via an external partner agency
Interested persons fulfilling the above criterias are invited to send their CV and Cover Letter to Kelly Araujo (karaujo@icrc.org).
In the subject line of your email, please write: “Blog Writer – Application”
Deadline for application: 09.09.2018

By | September 4th, 2018|Careers|0 Comments

Head of Marketing & Communications – The European Association for the Study of the Liver – Geneva

The European Association for the Study of the Liver (EASL) is looking for its new Head of Marketing & Communications. EASL is a non-profit organization (NPO) with its headquarters in Geneva, Switzerland.

The position

 The EASL is looking for an experienced, strategic thinking marketing and communications enthusiast professional with excellent planning skills to lead the marketing and communication team at the EASL head office in Geneva. Your role will be to develop global marketing and communication strategies and ensure alignment of global messaging while working alongside production and design teams to create compelling communications in the field of hepatology. You will lead a small team that develops, and successfully implements, global marketing and communication strategies, work plans, campaigns, events and other initiatives for scientific research/medical/public health audiences. 

You will have a solid background in managing traditional offline activity, as well as a solid understanding of digital marketing. Your written and communication skills will be first-class, enabling you to develop insight-driven, clear and consistent messaging. You will be comfortable operating in a matrix structural organization with multiple players and be an accomplished team leader to deliver projects to (sometimes challenging) deadlines. 

Major functions and responsibilities 

  • To manage cohesive, growth-oriented, ROI-positive Marketing and Communications strategies that support EASL’s broad portfolio of products, services and initiatives. 
  • To support the EASL Managing Director in maintaining an effective communication between EASL and its members, EASL and the global liver community, with external partners (including the EASL International Liver Foundation) and other relevant stakeholders, to enhance awareness of EASL activities and to maintain a consistent, strong and positive brand image. To update marketing and communications messaging that will enable EASL leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including key media, legislators and regulators, industry influencers, partners and others as needed. 
  • Ensure articulation of EASL’s desired image and position, assure consistent communication of image and position throughout the Association, and assure communication of image and position to all constituencies, both internal and external. 
  • Responsible for the achievement of marketing/communications/public relations mission, goals and financial objectives. Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Managing Director and the Governing Board. 
  • Develop short- and long-term plans and budgets for the marketing/communications/public relations program and its activities, monitor progress, assure adherence and evaluate performance. 
  • Recommend short- and long-term MarCom association goals and objectives to the Managing Director.
  • Develop, implement and monitor systems and procedures necessary to the smooth operation of the marketing/communications/public relations function.
  • Keep informed of developments in the fields of marketing, communications and public relations, non-profit management and governance, and the specific business of the Association and use this information to help the Association operate with initiative and innovation.
  • Coordinate media interest in the Association and ensure regular contact with target media and appropriate response to media requests.
  • Act as the EASL representative with the media if required.
  • To manage all EASL social media platforms, including editorial calendar, daily content and advertising, to manage engaging social media content, with a focus on associate and consumer-oriented content and to research ongoing updates to social media platforms and emerging trends, to support EASL initiatives, trips, news and events on social media, including live-tweeting. 
  • To manage and monitor the marketing and communication strategies during The International Liver Congress (ILC) and other small events. 
  • To manage and work with cross department teams on the development and editing of EASL website and to approve its content with EASL strategy and services/products emphasis. 
  • To collaborate and coordinate with the Membership Department global marketing communications planning for event & activity launches including seasonal calendar activities such as ‘Call for Dues’ related to EASL Membership and EASL funding opportunities such as ‘Fellowships, Mentorships’, etc. 
  • To oversee the dissemination of eLearning content to better support the education team and ensure relevancy of brand messaging. 
  • To lead the creative direction and oversee the development of print marketing collateral (brochures, scientific programmes, magazines, posters, flyers, signage, booth design etc) and advertising creative (press). 
  •  To lead, manage and motivate a young and enthusiast team to ensure on-time and on-budget delivery to an exceptional standard. 

Job Requirements 

  • Demonstrated high capabilities for developing and implementing marketing and communication strategies. 
  • Demonstrated capability to lead and manage a team of enthusiastic and knowledgeable individuals. 
  • Demonstrated ability to work independently and effectively as a member of a team, and to communicate in a cross functional environment. 
  • Demonstrated capacity to manage multiple projects involving different teams and content areas. 
  • Demonstrated ability to leverage available resources to drive results. 
  • Proven communication and leadership skills, with demonstrable success in integrated marketing campaigns across digital and traditional media channels. 
  • Knowledgeable with GDPR, compliance principles, standards and other relevant regulations applicable to non-profit organizations. 
  • Experience in the management of activities relevant to the association (e.g. multimedia communications, eLearning etc.); experience in the healthcare environment would be a plus. 

Key strengths 

  • 5 to 8 years of experience in a similar role. 
  • Graduate degree or equivalent education in business administration, communication and marketing; continued education throughout career path is a must. 
  • English mother tongue, fluent in French. 
  • Strong writing and editing abilities. 
  • Proven track record of accomplishment in a nonprofit setting demonstrating programmatic impact. 
  • Organizational skills, ability to multitask, positive attitude to complex problem solving, computer literacy. 
  • Takes full ownership of projects. 
  • Strong project management, analytical skills. 
  • Must have excellent people skills and a “customer” service mentality (both internally and externally). 
  • Collaborative style and strong interpersonal skills to work effectively with colleagues. 
  • Strong integrity and ability to adhere to ethics and governance rules of EASL as a non-profit organization. 
  • Strong customer service skills, including the ability to maintain a professional environment while managing difficult situations. 
  • Manages confidentiality without exception. 

Deadline: 28 August 2018

Further information(pdf)>>

By | August 22nd, 2018|Careers|0 Comments

Millionaire Mindset Workshop – Lausanne : Early Bird Prices now Available!



Get ready to break free from your limits and enjoy a rich life!


During this one-day workshop, expert coaches Lynda Heffernan (High-performance and mindset) and Melitta Campbell (Business and Communications) will be helping you determine what lies between you and everything you want to achieve in life and business.

During this highly practical and enlightening workshop, you will be shown how to create the strategies you need to live the life you desire.

Super Early bird tickets are now available for just chf 279, a saving of chf 150!


> Information and tickets


During the Millionaire Mindset Workshop...

Lynda and Melitta will be sharing insights and strategies to help you:

  • implement positive changes in your life
  • embrace new challenges and opportunities,
  • get more from life, without doing more, and
  • step into your authentic power and purpose so you can live with an open heart and transcend your wildest dreams.

You see, you haven’t been getting things wrong so far, you just haven’t found the right strategy yet. And there is no better time than NOW to start putting that right.

We live in fast-changing times that demand flexibility, resilience and character.

Join the Millionaire Mindset Workshop in Lausanne and start taking back control of your life and step into your real potential.


> Full information and tickets


About the Trainers

Melitta Campbell - Trainer at the Millionaire Mindset Workshop

Melitta Campbell

After working in international business for 15 years and running two successful businesses for more than 10 years, today, Melitta provides business coaching and training for new and aspiring female entrepreneurs.

“I’ve learned that success comes from having clarity of purpose, an ability to communicate clearly, and personal confidence. All my work centres around helping women build these core skills so they can launch a successful business that they love.”

 “Melitta has helped me reignite my spark and fall back in love with being an entrepreneur. I now feel more equipped to deal with whatever comes next.” Kate Naegli 



Lynda Heffernan - Trainer at the Millionaire Mindset Workshop

Lynda Heffernan

Lynda’s goal in life is to empower people to reach their full potential.

Using her unique coaching approach that blends Mindful NLP and Cognitive Kaizen she helps her clients create the changes that lead to sustainable high performance in all areas of life and business.

“Over and over, I’ve seen that once people become aware of what lies between them and everything they want to achieve, magic starts to happen. That’s what I’m looking forward to with the Millionaire Mindset Workshop.”

 “My experience with Lynda has been truly transformative in terms of advancing my corporate career, and more recently she has been instrumental in giving me the confidence and skills to create my own consultancy business.” Mark Phelan



Super Early Bird prices end on 24 August!


> Full information and tickets

By | August 16th, 2018|Other events|0 Comments

Web Writer – WIPO, Geneva – 3 months

Title of Assignment: Web Writer
Name of unit/sector: Madrid Information and Promotion Division, Madrid Registry, Brands and Design Sector
Place of Assignment: Geneva, Switzerland
Expected duration of assignment: From 01.09.2018 to 31.12.2018

1. Objective of the assignment

Building on content created for the Madrid website (http://www.wipo.int/madrid/en/) in 2017, the Madrid Information and Promotion Division (IPD), Madrid Registry, Brands and Designs Sector, plans to continue the development of Madrid webpages, as well as enhance its communications to current and prospective users of the Madrid System.
The Contractor will assist in drafting informative and engaging content for the Madrid website. The writer will also support IPD in its efforts to enhance and develop Madrid System communications materials. This includes update to existing publications, and drafting newsletter and content for social media campaigns to present features of the Madrid System. In so doing, the Contractor will liaise with WIPO Communications and all Madrid divisions to ensure accuracy of content.
The Contractor will work in close collaboration with IPD and other teams across WIPO.
We are looking for a talented and enthusiastic self-starter with excellent web writing, communication and organizational skills, and an interest in content optimization, to work in a multicultural environment.

2. Deliverables/services

(a) Participate in editing and development of content for the Madrid website, working in close collaboration with IPD and other teams across WIPO, and more specifically:
(i) Outline, write and edit content for the Madrid website and other online communication services with Madrid users;
(ii) Liaise with the WIPO Web Communications Section to ensure existing content is up-to-date, search-engine friendly and consistent with brand, editorial and graphic guidelines;

(b) Author, edit and proof-read content for: online and printed promotional and informational materials; case studies; scripts for Madrid System tutorials and videos;
(c) Undertake preparatory research and contribute content for use in public engagement, media articles and education initiatives.

3. Reporting

The Contractor will report to the Officer-in-Charge for IPD.

4. Profile

(a) Native proficiency in English and working knowledge of French; knowledge of Spanish would be an asset;
(b) Bachelor’s degree or higher in communications, public relations, journalism, online marketing or other relevant degree.
(c) At least four years of experience in web communications or online journalism, including experience in web content management and text;
(d) Excellent skills in writing and editing for the web, including the ability to present complex information clearly and succinctly, adapting message to culturally diverse audiences;
(e) Understanding of intellectual property and issues related to trademark rights protection would be an asset;
(f) Excellent organizational and analytical skills and attention to detail;
(g) Ability to work and deliver under deadline pressure in a multicultural, team environment. Strong interpersonal skills;
(h) Good knowledge of Search Engine Optimization (SEO) techniques and web usability practices; and
(i) Be abreast of new communications trends and up-to-date with IT technologies and tools.

Relevant work samples should be provided in the application. Professional references may be sought.

5. Duration of contract and payment

Applicants are requested to provide an indication of their remuneration expectations in Swiss francs, per day worked (on a 8-hour basis), to a maximum of 87 days, during the stated contract period.

It is specifically agreed that the sum to be paid for the Contractor’s deliverables/services is based on actual hours or days of work rendered, as confirmed monthly by the supervisor upon receipt of the deliverables/services. Any excess hours or days rendered over the maximums stipulated in the Terms of Reference of the Contractor or in this Contract, as may be necessary in order to satisfactorily complete all the agreed tasks, should be agreed and approved in advance.

The Organization will not bear relocation costs.

ICS contractors fall outside the coverage of employment contracts for WIPO Staff members and are not subject to the WIPO Staff Regulations and Rules. The contractor has no entitlement to vacation or sick leave, except for WIPO official holidays, or to medical insurance or staff pension. Absences from work will be deducted from the contractor’s payment on a pro-rated basis.

Further information>>

By | July 31st, 2018|Careers|0 Comments

GAIN – looking for Drupal digital agency

GAIN is looking for a digital agency specialised in Drupal to redevelop the website of the Global Alliance for Improved Nutrition.

For more information: https://bit.ly/2NYkxD9

By | July 20th, 2018|Careers|0 Comments

New job opportunities

Three new job opportunities are posted on our Careers page:

Internal Communications Specialist – EMEA – Parker – Vaud, Switzerland

Communications Office – Franciscans International (FI), Geneva

Senior Communications Manager – HSBC Switzerland


By | July 20th, 2018|News|0 Comments

Internal Communications Specialist – EMEA – Parker – Vaud, Switzerland

Parker Hannifin, Etoy, Canton of Vaud, Switzerland

Job description
This is a great opportunity to become part of a very dynamic team. In this role, you will be responsible for the development and implementation of a regional internal communication strategy aiming at improving team members’ understanding of the company’s and region’s priorities, key initiatives, culture and business strategy and contributing to improve overall engagement levels. To achieve this, you will be using a variety of communication channels. You will need to direct writers, designers, video production partners and other resources in the creation of content to strategically position Parker with internal stakeholders. Acting as an advisor to executive leadership and human resources, you will ensure alignment and consistency of messaging. Rolling out of global company initiatives to the EMEA region will also be part of your role as well as the facilitation of a two-way communication between management and global team members.


-Actively lead, execute, evaluate and refine the mix of corporate communications channels to reach specific audiences with key messages.
-Engage team members with relevant content, writing support, translation coordination, publishing and promotions to highlight contributions to Parker’s long-term success.
-Work with executives, sales companies, groups, and divisions personnel to contribute to improved engagement by recognizing teams for success and communicating the company’s story in the region in a way that encourages dedication and pride.
-Play an active role in establishing employee communication standards and best practices working in close coordination with other functional areas and regions.
-Coordinate the internal communications plans for major organization announcements and initiatives.
-Support and influence internal executive leadership communications strategy and messaging.
-Support ongoing research projects and surveys.

-Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or in any other related fields combined with a minimum of 7 years of relevant experience acquired in internal communications in a corporate communications environment.
-Experience with global communications and manufacturing operations is preferred.
-Strong ability to manage relationships at all levels of the organisation including senior level executives.
-Ability to use web platforms to create and disseminate digital communications worldwide.
-Proven successful experience in leading external resources to develop content and translations, maintain channels, and distribute company messaging and materials.
-Strong English language writing, communication and presentation skills.
-Willingness to international travel as required.

Unfortunately, we will not be in a position to reply to every candidate. Only selected candidates will be informed about the status of their candidacy. We wish to thank you for your understanding.
Please email your application to Suzanne Hochheimer, Marketing and Corporate Communications Manager EMEA suzanne.hochheimer@parker.com

By | July 20th, 2018|Careers|0 Comments

Senior Communications Manager – HSBC Switzerland

Role Purpose

This role is responsible for supporting the delivery of employee communications, and a small amount of media relations activity, for the Swiss Private Bank, in line with its business objectives and strategic priorities.

The role holder will be a key member of the Communications team in Switzerland, which comprises the incumbent, a Communications Manager and the Head of Communications, Switzerland/Head of Media Relations, Global Private Banking, to whom the chosen candidate will report. The role is based in Geneva, Switzerland.

The role holder will work collaboratively with the Communications team supporting HSBC Global Private Banking (GBP) and liaise with communications colleagues from other business lines and the geographic communications network of HSBC.

This is an exciting opportunity to join a dynamic and global communications team that is supporting a business that has undergone significant transformation in recent years and that has vast opportunities ahead of it. The incumbent is offered the chance to trial new ideas, operate with considerable autonomy and make an impactful contribution.

Principal Accountabilities:
Impact on the Business
-Deliver a cohesive employee communications strategy for the Swiss Private Bank
-Design and implement employee communications initiatives that are based on insights from internal research and other sources, to support HSBC’s strategy, encourage a speak-up culture and advance other organisational priorities.
-Provide communications advice and support for business transformation initiatives, technology programmes, strategic announcements and executive communications. This includes liaising with subject matter experts, attending steering committees, producing communications plans, developing key messaging and writing employee communications for the Swiss Private Bank.
-Independently organise and run employee communications activity in Switzerland (e.g. monthly employee meetings and townhalls) with content that grabs audiences’ attention and is worth their time.
-Support media relations work in Switzerland, as appropriate
-Depending on the interests and qualifications of the incumbent, the role may include a small amount of media relations activity, to which we can offer support and coaching. This could include anticipating and managing reputational issues and implementing global communications campaigns in Switzerland.

Customers / Stakeholders
-Communications Manager, Global Private Banking
-Head of Communications, Switzerland/Head of Media Relations, Global Private Banking
-Global Head of Communications, Global Private Banking
-Head of Content, Global Private Banking
-Head of Employee Communications, Global Private Banking
-HSBC geographic communications network
-Colleagues from the Business and Functions in Switzerland, including various levels of management
-External stakeholders, including journalists and service providers

Leadership & Teamwork
-Work seamlessly and effectively with communications colleagues and business peers in Switzerland and beyond.
-Provide guidance to the junior member of the team as appropriate
-Offer expert advice, develop and share attention-grabbing content and nurture relationships of trust with internal and external stakeholders.
-Personally demonstrate a high standard of HSBC’s values.
-Keep up-to-date with communications research and techniques and share best practices with colleagues.

Operational Effectiveness & Control
-Ensure adherence to applicable governance and policy directives.
-Own, track and analyse the delivery and impact of communications initiatives.

Major Challenges
-A considerable workload and numerous projects warrant a good ability to prioritise and multi-task
-Diverse global organisation with complex structures, policies and procedures
-Highly regulated and complex external environment, requiring an ability to operate in sensitive and fast-paced environments
-Rapidly changing communications landscape
-Ability to think global and act local
-Ability to capitalise on the opportunities of a bank with a challenging past and considerable opportunities in the future

Role Context
-The role holder will report into the Head of Communications, Switzerland/Head of Media Relations, Global Private Banking. The incumbent is expected to act with a high degree of autonomy, receiving guidance as appropriate.
-The incumbent will act as a deputy to the Head of Communications, Switzerland, deputising when they are absent.

Management of Risk
-The incumbent will continually assess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and the impacts of new technology.
-This will be achieved by ensuring that all actions account for the likelihood of operational risk occurring.
-The incumbent will address any concerns in conjunction with line management and/or the appropriate department.

Observation of Internal Controls
-The role holder will adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and the timely implementation of internal and external audit points, as appropriate, including issues raised by external regulators.
-The incumbent will implement the Group compliance policy by containing compliance risk. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business needs to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance about new business initiatives at the earliest opportunity. When applicable, this also involves ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators.

Role Dimensions
-Considerable autonomy in developing, delivering and assessing employee communications activity in Switzerland and trialing new ideas.

Knowledge & Qualifications
-Several years’ experience in a communications role.
-Employee communications experience is a must, some media relations experience is desirable.
-Knowledge of the financial service industry, ideally with prior work experience in a bank in Switzerland or with HSBC.
-Excellent command of written and spoken English; fluency in French and/or German a strong plus.
-Good interpersonal, planning and project management skills.
-Proven ability to deal with ambiguity and pressurised situations.
-Strong presentation skills and credibility with management.

To locate the role description and apply,  interested candidates can click on the link below and select the ‘Communications and PR’ category and ‘Switzerland’ for location:


By | July 10th, 2018|Careers|0 Comments