Context: The Grand Bargain, launched during the WHS in Istanbul in May 2016, is a unique agreement between some of the largest donors and humanitarian organisations who have committed to get more means into the hands of people in need and to improve the effectiveness and efficiency of the humanitarian action.

The Grand Bargain Secretariat is now seeking an Administration and Communications Officer to help with the day to day implementation of the Grand Bargain communications strategy and the provision of administrative support for the Secretariat’s work. Do you have working knowledge of humanitarian issues, experience with design and with managing social media accounts?

Come join our team!

What you will do

1. Implement communications products

-Implement the communications strategy, including drafting of the Grand Bargain newsletter, managing the website, developing social media posts, and designing visuals and infographics
-Provide ad hoc support to the FG members as needed (develop presentations, visual documents, talking points)
-Organise events (including drafting and sharing invites, collecting and responding to RSVPs, setting up calls / booking venues etc.).

2. Administrative support

-Assist with the development of proposals/reports
-Carry out procurement as needed (for events).
-Manage the Grand Bargain Secretariat inbox and respond to requests and questions.
-Organise teleconferences and in-person meetings (including by managing the technical aspect and drafting supporting documents eg. participants lists etc.).
-Draft notes, action points and summaries from meetings.
-Administer, collect, and disseminate the self-reports, Annual Independent Report, organise webinars as needed, respond to Signatory requests and questions.
-Provide administrative support to the Grand Bargain caucuses as needed.
If you are curious and would like to learn more about this opportunity, please see here for the full job description.

What you will bring

-We are looking for someone with a minimum of 2 years’ experience and a proven professional record working in communications and/or humanitarian policy issues, in addition to a master’s degree in media and communications, journalism, humanitarian policy, international development, international relations, or related field. The successful candidate will have experience with design, with managing social media accounts and generating social media content, in addition to prior experience with producing communications materials including presentations, reports and web content.

In addition, you will have:

-Experience with administrative work
-Excellent written and verbal communication skills in English
-Substantial working knowledge of humanitarian issues, including the Grand Bargain and global humanitarian policy
-Prior experience working with governments, international non-governmental organisations, the United Nations and/or the Red Cross Red Crescent Movement
-Experience and knowledge of the humanitarian system a plus

What makes this position attractive?

-A challenging and exciting opportunity to work within the Grand Bargain Secretariat, responsible for the Grand Bargain coordination and communication;
-An opportunity to work for a unique structure committed to get more means into the hands of people in need and to improve the effectiveness and efficiency of the humanitarian action;
-A fixed term, 12 months national position in Geneva, Switzerland;
Salary and benefits according to NRC/IDMC’s salary scale and terms and conditions;
-Flexible working hours;
-Expected start date: 01 August 2022

We are also looking for people who share our values:

-To be dedicated in what we do;
-To be innovative with our solutions;
-To act as one unified and inclusive team;
-To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC/IDMC family.

How to apply:

Please submit a cover letter and CV in our online recruitment tool.

For reasons related to the procedure for work permits in Switzerland, only candidates with an EU/EFTA nationality or a valid work permit for Geneva, Switzerland can be considered for this role. Kindly specify your permit in the application if relevant.

Duties

• Establish, through a clear consultative process, a social media strategy for UNHCR that focuses on primary audiences (news media, targeted public audiences, public and private donors, host countries, partners, etc.) and includes a forward-looking assessment of UNHCR’s global social media presence; outline resources needed, expected outputs and clear implementation plans for proposed changes.
• In accordance with DER’s communications objectives, drive production of high-impact social media content that effectively informs and engages external audiences and supports media and advocacy campaigns.
• Provide vision and leadership for the use of UNHCR’s core social media accounts (notably the global English accounts on Twitter, Facebook, Instagram, etc.) and support the Digital Engagement Section and Private Sector Partnerships with regard to social media marketing. Provide additional support where relevant and needed to social media accounts of other languages, Divisions and Teams.
• Manage, according to clear principles, access to UNHCR’s core social media accounts, ensuring their security and accountability.
• Develop, in collaboration with the News and Media Section and other key stakeholders in DER, an appropriate social media crisis communications protocol to address and avert potentially damaging conversations about UNHCR.
• Establish and nurture relationships within global media partners (including news organizations, social media companies and relevant technology leaders) to strengthen UNHCR’s social media content and help it reach a wide audience.
• Develop, in collaboration with the News and Media Section and other key stakeholders in UNHCR, guidance on the use of social media in the context of new emergencies to help UNHCR provide credible, real-time information that supports media and fundraising objectives.
• Participate in relevant professional meetings and events to build active relationships across the industry; represent the Organization externally when required.
• Coordinate and manage strategic consolidation of UNHCR social media accounts and update, as needed, UNHCR’s guidance for staff use of social media.
• Guide and support social media activities and coordination for the Senior Executive Team.
• In cooperation with DER and GCS teams, ensure high-level message and branding consistency in social media content and platforms.
• Establish clear performance and measurement metrics for all social media accounts and campaigns to effectively inform results-based decision making and to monitor and drive the effective use of resources.
• Support and help shape clear social media guidelines, advice and training programmes to support the production and sharing of high-impact social media content by staff performing various external relations functions.
• Perform other related duties as required.

Further information >>

Context

The Internal Displacement Monitoring Centre (IDMC) is a global center of expertise established in 1998 to monitor and report on the situation of people who become displaced within their own countries. IDMC curates and analyses data from a wide range of sources, provide insight into the risk, scale, causes and impacts of the phenomenon, and supports partners around the world in identifying and implementing solutions to it.

IDMC is now looking for a dynamic Social Media Technical Officer to lead the strategic direction of IDMC’s social media presence, proactively engage and grow our audiences, and elevate both the issue of internal displacement and IDMC’s visual brand among target audiences.

What you will do

The main roles and responsibilities for this position are:

Social media engagement:

• Develop a strategy for IDMC’s social media presence, including a review of our audience’s needs, the most suitable platforms to invest in, and opportunities to improve our outreach.
• Identify ways to proactively engage and grow IDMC’s audience to meet ambitious targets, ensuring that our content is relevant, timely, accessible and engaging.
• Liaise closely with all IDMC departments to stay on top of latest developments, find new ways to raise the profile of the issue, promote our activities and key messages and drive traffic to the website.
• Mobilise a community of supporters, content partners and influencers to help increase followership and elevate our brand.
• Conduct regular audience research and partner/peer benchmarking, analysis of our impact and what’s working or not working, and stay up-to-date with current trends, technologies and applications to inform decisions and overall direction.
• Support staff and partners to build our network with training, and the development of creative assets and messaging.

Creative content production:

• Design and produce infographics, maps, short sharing videos, gifs, quizzes and other creative assets.
• Distil complex or technical language into clear, engaging, user-friendly messaging. Apply the correct content type for different types of engagement.
• Champion and elevate IDMC’s brand with consistent templates and tone.

Marketing, events and dissemination:

• Maintain digital calendar of external events, hooks, and key moments to engage with.
• Take the lead, with support from ExRel, on the planning and preparations for IDMC’s flagship events – including invitations, logistics and suppliers, and promotion.
• Develop social media campaigns around key hooks and for various institutional product types.
• Utilise paid advertising for maximum reach.
• Produce and disseminate a monthly supporter newsletter.
• Monitor IDMC’s info@ mailbox, respond to inquiries in a timely and professional manner.
• Maintain and update centralised IDMC contact list.
• Support events planning with identification of strategic venues for IDMC’s flagship events, preparation of event invitations, and related tasks.

What you will bring

• Fluency in English, both written and verbal. French also an asset.
• Excellent writing and editing skills.
• Able to translate technical language into concise, engaging messages for a broad audience.
• Able to design and deliver creative content; basic image, photo and video editing skills.
• Relevant degree or professional experience in communications, marketing, social media, digital design, and related fields.
• Basic proficiency with Adobe suite: InDesign, Illustrator, Premier.
• Solid understanding of social media trends and analytics across multiple platforms.
• Working knowledge of Mailchimp/other email marketing tools.
• Highly organised and detail-oriented, able to multi-task and meet deadlines.
• Proactive, enthusiastic and persistent – results-orientated.

What makes this position attractive?

• A challenging and exciting opportunity with an international team dedicated to advancing practical, data-based solutions to internal displacement;
• An opportunity to work in a team of communications professionals and to help elevate the IDMC brand;
• A permanent position in Geneva;
• Salary and benefits according to NRC/IDMC’s salary scale and terms and conditions.

We are also looking for people who share our values:

To be dedicated in what we do;
To be innovative with our solutions;
To act as one unified and inclusive team;
To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC/IDMC family.

How to apply:

Please submit a cover letter and CV in our online recruitment tool.

For reasons related to the procedure for work permits in Switzerland, only candidates with an EU/EFTA nationality or a valid work permit for Geneva, Switzerland can be considered for this role. Kindly specify your permit in the application if relevant.

CLOSING DATE FOR APPLICATIONS: MAY 15th  2022
Apply here: GICHD Job application portal

Purpose / Summary

Embedded in the External Relations and Policy division, the Communication unit is in charge of implementing the communication strategy of the Geneva International Centre for Humanitarian Demining (GICHD), reaching out to the key stakeholders in explosive ordnance risk reduction, human security, humanitarian and development fields, the media and the wider public. The department is in charge of the editorial agenda and handles the digital and print material and public relation activities (including stakeholders’ engagement, social media, events, and media relations).

The Digital Media Production Specialist supports the implementation of the overall GICHD Communication Strategy with a focus on development of digital communications assets aligned with internal brand guidelines and evolving communications good practices. The Digital Media Specialist also supports the coordination of social media content and reporting.

Areas of Responsibilities

Digital Communications Asset Production (50 to 60%):

-Lead the production and editing of digital materials including: digital brand assets, images, videos, animation, infographics, banners, podcasts, etc.
-Support teams at the Centre to capture quality content, especially photos & video footage, including occasional event and mission coverage with travel.
-Support the development and implementation of digital guidelines for the Centre’s overall Branding and Style Guidelines, including the creation of templates and basic user instructions/trainings for colleagues.

Digital & Social Media Content Coordination (30 to 40%):

-Act as the internal focal point to collect information liaising with other departments to support regular core content and news content creation.
-Oversee content planning and publishing across social media channels in-line with the Centre’s communications strategy and guidelines, with support from the Communications Manager and the Programme Assistant
-Create regular social media reports across channels, develop and monitor KPIs in line with strategy and good practice.

General Communications Support and Additional Duties (10%)

-Act as the lead on the Communications Team content calendar. Support the development of key messages and regular core content to be used across communications products.
-Carry out work in a gender and diversity-sensitive manner, mainstreaming gender and diversity considerations in all aspects of communication.
-Travel locally and internationally on an occasional basis to cover events or missions.
-Fulfil other tasks assigned by the Head of Division as required.

Qualifications (technical qualifications or certifications that are essential to fulfil the post):

-University degree in communication, journalism, international relations, or related field.
Specific knowledge, technical skills
-At least 5 years of professional experience in communications, specifically digital media production.
-Demonstrated experience in the production of videos, photos and other materials for the web, using the Adobe Creative Suite of applications or similar professional-level tools; Comfort using web CMS, including Typo3, a plus.
-Experience working in or a strong understanding of the international public sector; familiarity with mine action, humanitarian and/or development contexts a strong advantage.
-Strong writing skills in English, with a focus on writing for web and social media; professional skills in French or other languages an advantage.
-A history of success managing social media planning, content, and visual development, and reporting across several channels. Experience using planning and tracking tools like Buffer and Trello an advantage.
-Strong project management skills working across several teams and ability to deliver within tight timeframes. Experience managing external consultants and agencies an advantage.
-Experience and ability to respect and promote gender equality and the inclusion of diversity throughout different communication material.
-Ability to communicate with diverse audiences and transfer knowledge.

Applications

If you wish to join our mission and you feel you have the right profile to take on this role, please follow this link: GICHD Job application portal.

You are kindly requested to present your application in English and include:

-a CV of maximum 2 pages including links to samples of relevant design and/or video work
a letter of motivation
-your earliest date of availability

The GICHD implements a Gender and Diversity policy and is an equal opportunities employer. Applications are encouraged from women and men, nationals of mine-affected countries and individuals with a disability or special needs, who meet the above profile requirements.