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So far GenevaCom has created 1074 blog entries.

Training course: writing for the web

The Geneva Web Group have organised an interesting training course this week:

Topic: writing for the web
Date: Thursday 27 August, 14-18h00
Place: HDC, Geneva
Cost: 40 CHF
Facilitator: Eric Reiss

Sign up at:  http://www.doodle.com/t3m3awafv7k4g88f

In just three hours, Eric will show you how to create findable, scannable, skim-able, and readable on-line content. This is the stuff that creates understanding, builds trust, and increases conversion rates. Topics include:

– why writing for the web is different (basic observations and hard facts)
– navigation (labels, not graphics)
– shared-reference building (getting folks on the same mental page)
– descriptions (core content)
– contextual navigation (locally relevant links)
– convenience text (alt texts, pop-ups, FAQs, and instructions)
– information architecture (from a content-provider point-of-view)
– metadata (machine-readable keywords, titles, and descriptions).

Eric Reiss

Eric Reiss has been actively involved in the creation of multimedia and web projects for over 30 years. Following a long career as a senior copywriter for one of Europe’s leading business-to-business advertising agencies, he is now CEO of the FatDUX Group, a user-experience consultancy headquartered in Copenhagen, Denmark, with affiliates in Hamburg, London, Cracow, and Los Angeles.

Sign up at:  http://www.doodle.com/t3m3awafv7k4g88f

By | August 24th, 2009|GCN workshops|0 Comments

Internal Communications – vital and growing in Latin America

We have often reported on Internal Communications (IC) in Europe and the States and it’s importance during times of crisis. So it was interesting to read a report this week that shows how IC is regarded in Argentina. 

Interestingly, the study conducted by the Asociación Argentina de Comunicación Interna (Argentine Association of Internal Communication), shows that the majority of Argentine companies formally manage their Internal Communications (70% with an in-house person or team), with 84% of those responsible for Communication stating that they have their own budget and 40% of them are handling a budget which is higher than last year’s.

This fact, together with the knowledge that none of the companies survey plan to downsize their internal communication function or activities, would seem to show that the discipline is seen as an important success factor, particularly in today’s climate of change. 

For more about the survey and its findings, download a copy of the research >

Melitta

By | August 14th, 2009|Other resources|0 Comments

Twitter tops social media for Fortune 100 companies

During 2009, Twitter surpassed blogging as the social media platform of choice – at least among the Fortune 100.

A recent analysis compiled by Burson-Marsteller and Proof Digital Media found that the largest 100 companies, in the terms of revenue as compiled by Fortune Magazine’s annual Fortune 500, were active on three key social media: Twitter, Facebook and Blog. 

According to the study, 54% of the Fortune 100 use Twitter to reach out directly to stakeholders,while 32% use blogs and 29% actively use a Facebook Fan Page to engage. Despite the perception that Twitter is the newest kid on the block among the three platforms, 76% of Fortune 100 companies that were using just one social media channel were using Twitter over the other two channels.

The study also revealed that that Twitter is most often used for news and announcements (94%), customer service (67%), promotions and deals (57%), and job postings (11%). By contrast, Facebook fan pages are more consumer focused, with promotions, product information, and philanthropy and community service announcements. And content on corporate blogs, the study found, falls into categories of current projects, external initiatives, and community involvement. 

More about the surveys results >

Melitta

By | August 12th, 2009|Other resources|0 Comments

European Excellence Awards 2009 – how to enter

If you believe that one of your PR or communications projects undertaken during the last year deserves recognition, then why not enter it into the European Excellence Awards 2009? The deadline for entries is on October 9th, so you can prepare your entries over the summer. 

Award application materials >
More about the awards and how to enter >

Summary

The Competition:

– More than 1100 entries last year
– Expert jury of 30 communication industry leaders
– 56 Award categories across all sectors, regions and areas of practice
– Deadline for entries: October 9th 2009

The Ceremony

– December 10th 2009, Hofburg Imperial Palace, Vienna
– Celebrate with 400 communication professionals from across Europe
– Commemorate your achievements and hard work with your team
– Showcase your expertise to current and potential clients

If you have any questions regarding award entries, Varvara Garneli (varvara.garneli@excellence-awards.eu) will be delighted to assist you.

Good luck!

Melitta

By | August 7th, 2009|Other events|0 Comments

World class internal communications revealed

Recent research, aimed at discovering how internal communication works in global organisations, has revealed just what global best practice looks like today. 

The study, headed by HSBC and supported by brand and communication consultancy Uffindell West, looked at: the purpose of internal communications, strategy development, new and emerging trends, the use of technology, measurement and many other aspects of internal communications for a comprehensive view of what works and how the communication discipline is evolving.

Read a summary of the research findings in Melcrum’s Strategic Communications Management magazine. Download the article >

Melitta

By | August 6th, 2009|Other resources|0 Comments

Other comms networks in Geneva

If you are working in the communications field in the Geneva region, you might want to check out our Networks page. There are quite some specialised networks for different areas of communications: web professionals, luxury professionals and those interested in CSR.

By | July 29th, 2009|Other resources|0 Comments

Communicating across cultures – the language debate

Communicating across multiple cultures is always a hot topic, particularly for those working in such a multicultural environment as Switzerland.

It was no surprise then, that when the question of communication differences between UK and US English arose last week on Melcrum’s Communication Network, it sparked a hot debate and a flood of phrases, terms, anecdotes and words of wisdom all relating to language and its correct usage.

Many of the network’s members also pointed out that it’s not just geography that can cause confusion in the workplace, stressing the ongoing need to stamp out business jargon and speak in basic terms to avoid unnecessary ambiguity in all corporate communications.

Following the popularity of this subject, you can now find a summary of the debate and its recommendations on the Melcrum Blog >

Melitta

By | July 16th, 2009|Other resources|0 Comments

New on our Careers page…

Internal Communications Executive
Lloyds TSB International Private Banking (IPB), Geneva, for up to 6 months.

The successful candidate will be involved in a major new internal communications strategy to support a wide ranging change programme, making a great opportunity for anyone wanting experience in Corporate, Change or Internal communications. (POST NOW FILLED).

See our Careers Page for full details >

Good luck!

By | July 15th, 2009|Careers|0 Comments

GCN apero follow up

Thank you to the 45+ Communicators who attended our last apero at the Chateau des Penthes. The beautiful setting was ideal for networking. A few photos have been uploaded to our flickr account.

We take this opportunity to wish everyone a wonderful summer holiday and look forward to seeing you at our next lunch meeting in September.

Best regards,

The GCN Team

By | July 11th, 2009|GCN aperos|0 Comments

Internal Newsletters and Magazines – FT article

The Financial Times recently published an article looking at internal newsletters and magazines and how they are being used within organisations during a downturn.

The conclusion is that corporate literature of this kind remains alive and well. And, while many firms are moving their newsletters online to cut costs and integrate dynamic technology into their communications, the printed magazine remains a staple for many others – helping them spread the Corporate word to disparate and remote teams.

The article also highlighted some of the current challenges for corporate communications:

  • Giving an honest view without being overly downbeat or optimistic
  • Remaining credible and relevant
  • Presenting information in a way that matches staff reading habits
  • Concentrating on real people and the extraordinary things they do

Read the full article >

Melitta

By | July 7th, 2009|Other resources|0 Comments