Request for Proposals (RFP): Re-development of Website

Purpose

The Defeat-NCD Partnership invites web designers or design agencies to re-develop, design and host the Partnership’s website, which can currently be found at https://defeat-ncd.org.

This RFP provides potential bidders with an overview of requirements they are expected to deliver on and criteria against which their proposals will be assessed. Vendors are expected to complete the task according to the set timeline and within the cost that is agreed. It is understood that details may be subject to change upon vendor recommendation and / or research of more optimal solutions. In your proposal, please feel free to make such suggestions.

The vendor team is expected to include fluent English language skills and good availability to interact with the Defeat-NCD Partnership manager for this project as it proceeds.

Project Overview

The Defeat-NCD Partnership has a website that needs to be re-designed and restructured, in terms of text, pictures, layout and navigational structure. The deadline for this project is 5 April 2018.

• The re-developed website is expected to fulfill the subsequent functions:
• Ensure information is provided in an accessible and user-friendly manner;
• Streamline user experience;
• Showcase and promote the organization’s work, communications and social media activity;
• Demonstrate the organization’s expertise in key focus areas;
• Encourage increased traffic to the website; and
• Increase search engine ranking.

Background

The Defeat-NCD Partnership is addressing one of the most significant global health problems of this age: premature death, sickness, and disability from selected non-communicable diseases, primarily diabetes and hypertension. It aims to reduce the burden on resource poor countries through increased access to a range of interconnected essential services and resources with a focus on treatment.

The focus on diabetes and hypertension is justified by their huge public health significance. On their own, and especially in combination, these cause by far the most global NCD deaths – some 1.6 million deaths yearly are attributed to diabetes, and 5.7 million are attributed to hypertension (out of some 17.7 million from cardiovascular conditions more broadly).

The Partnership is focusing initially on diabetes and hypertension, and expanding to other NCDs when feasible and working with governments, multilateral agencies, civil society, philanthropic foundations, and the private sector.

The Partnership works by mobilising global knowledge, tools, capacities, and finances to benefit resource-poor countries according to their specific needs and defined NCD action plans. This includes the populations of humanitarian concern that are hosted by them. The priority focus is on the 49 least developed and low-income countries with technical capacity building support also available to a further 43 lower middle-income countries.

The Defeat-NCD Partnership prioritises countries according to their development and income status. Top priority is being given to the least developed countries, as defined by the United Nations, and lowincome countries, as defined by the World Bank. The selected vendor will be given more detailed information to enable them to better understand the work of the Defeat-NCD Partnership.

Project Goals

All proposals submitted as part of this RFP need to reflect the following requirements:

• Overview of website architecture outlining suggested website sections and subsections.
• Ensure the online content is accessible on all platforms offering a user experience reflecting up-to-date industry standards (PC, tablet, smart phone, etc.).
• Website content, such as news, statements, programme descriptions and blog updates need to be easy to update and edit preferably through an Open Source Software.
• As part of the contract, website support, and one set of changes based on user analytics will be required. As will a solution for the maintenance of the website after its launch.
• Google Analytics need to be integrated.
• A training session to staff about how to use the website and the content management system will need to be included in the proposal.
• Content Management
• The website needs to be able to contain new text, audio and video content in the most common formats.
• The website must be responsive for use on mobile device platforms.
• The website needs to integrate and interact with the most common social media applications
• such as Facebook, Twitter, YouTube, etc. Content needs to be made available throughout all of these channels.
• Though text and website architecture has been included in this RFP, high quality images that reflect the text on every page will need to be included.
• A proper hosting solution will need to be found, with VPS hosting options preferable. Please
• provide information about minimum guaranteed uptime and response times of the hosting server in the proposal.
• All rights of the content and the creation of the site must belong to The Defeat-NCD Partnership.
• Expansion capability with additional sub-pages as content expands is expected.

Proposed Sitemap

Scope of Work

• Project management
• Illustration
• Information design – wireframes
• Visual design – source and edit high quality images
• Search engine optimization
• Front-end coding (HTML/CSS, animations)
• Back-end coding (CMS, 3rd party APIs)
• Web hosting
• Mobile device optimization
• Testing & quality assurance
• Software training
• Analytics software – Google analytics
• Ongoing Support

Project Timeline

The deadline is April 5, 2018, with earlier completion welcome. The selected vendor will be expected to start work immediately, on notification of acceptance of the proposal.

RFP Submissions

• The following submission requirements should be reflected in the proposals:
• Information about the company and overview of previous client activities. Please include examples of similar projects.
• Presentation of individuals to perform the work with a short summary of qualifications and previous experience.
• Schedule for the delivery of the suggested accomplishments according to phases.
• Budget overview for the required tasks including maintenance costs, training and future upgrades.
• Details of proposed hosting server and location.

Deadline

• The deadline for submitting the RFP proposals is March 10, 2018.
• Proposals need to be submitted electronically to Aliyah Esmail (aliyah.esmail@defeatncd.org) and Melanie Gerster (melanie.gerster@defeat-ncd.org).
• The email subject must include “The Defeat-NCD Partnership RFP Website Development”. A confirmation of receipt will be sent to the bidders.

Selection process

• The Defeat-NCD Partnership will contact relevant candidates and negotiations will start immediately.
• All other candidates will be informed about the selection outcome after the submission deadline.

The Geneva-based Internal Displacement Monitoring Centre (IDMC) of the Norwegian Refugee Council (NRC) is the global leader in the provision of data, information and analysis on internal displacement. IDMC is recruiting for an 80% maternity cover post, starting in April 2018, under the guidance of the Head of our Communications Department.

1. Role and responsibilities
The Communications & Media Coordinator will be responsible for managing all media relations, content development, social media and corporate communications for IDMC and including the communications pack for the 2018 Global Report on Internal Displacement, as well as producing communications materials for online and traditional usage.

Overall responsibilities 

1. Develop annual media relations strategy to ensure IDMC’s work and opinions are regularly featured in international, regional and national media outlets
2. Implement media strategy including media briefings, relationship development with journalists, missions for director, identifying opportunities for opinion pieces and articles throughout the year, drafting content in consultation with other departments
3. Manage pool of expertise writers and commission work as required
4. Develop and implement the communications plan for the Global Report on Internal Displacement
5. Develop and manage a social media strategy using innovation and advertising
6. Contribute to and help to implement IDMC’s communication and website strategies
7. Draft materials for the media, website and social media (including speeches, articles, talking points, and drafting/editing blog posts) for a variety of audiences
8. Work with Policy & research department to develop range of position statements which will be updated accordingly
9. Work with Data & Analysis department to develop articles describing projects under development and their potential
10. Work with Publications Coordinator to develop infographics and assets to illustrate the key figures produced by IDMC
11. Work with the Website Coordinator to ensure content is provided in a timely way in consultation with website page authors
12. Develop corporate materials (brochures, newsletters, quarterly updates)
13. Work with Business Development Manager to develop Appeal and Annual Report publications
14. Provide communications support to promote IDMC products via the media, website and social media
15. Carry out media briefings to coincide with key report launches or key events

Critical interfaces

• Policy and Research: Ongoing engagement with researchers/writers in the policy and research department to ensure that materials are developed in line with policy and research objectives
• Engagement with NRC communications to share messaging, develop launch strategies for global reports and other key reports to ensure communications strategies are in line with social media and digital strategies
• Publications Coordinator: Ensure coordinated approach to forward planning and the editorial calendar
• Website Coordinator: Ensure content and technical developments for the website at aligned
• Head of Communications: Assist with development of strategic plans and deputise as required.

2. Competencies 

• University degree or the equivalent professional qualification in relevant subject
  Minimum 5 years of relevant experience in communications for an international organisation
• Proven track record in delivering accurate and impactful editorial copy
• Proven ability to analyse complex information from different sources and synthesise this information into concise, jargon-free press releases, articles, blogs, speeches and talking points
• Professional experience of managing web and digital media platforms, including demonstrable experience in audience growth and engagement on social media
• Proven ability to write for digital audiences in a way that is both accurate and engaging

Context/Specific skills, knowledge and experience: 

• Previous working experience within the humanitarian sector preferred
• Experience of working sensitively and responsibly on complex issues
• Excellent verbal communications skills, and an ability to operate at all levels within the NRC and IDMC organisation(s)

Behavioural competencies 

• Communicating with impact and respect
• Creativity and ability to ‘think outside the box’
• Planning and delivering results
• Working with people

3. Applications 

Deadline for applications is 16 March 2018.

Please note that for reasons related to the procedure for work permits in Switzerland, only candidates with an EU or EFTA nationality can be considered for this role. Please send your application by email to sian.bowen@idmc.ch and please put your name in the subject title.

Make sure your application contains the following documents:

• cv,
• cover letter,
• copy of your EU/EFTA passport
• writing sample

Only complete application files will be considered.

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