As one of the authors of this blog, I was invited to make a presentation at the Factiva Expert Series in Geneva. For all those interested, here is my presentation:
Blogs and Social Media -Opportunities or Risks for Corporate Communications? (pdf – 2mb)
During the presentation, I mentioned this excellent guide (pdf) which explains social media (wiki, blog, podcast, social bookmarking, etc.) and its relevance for communications / PR.
Glenn