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11 December 2014 –  Internal communication unit traineeship – ICRC – Geneva

The ICRC’s Internal Communication unit is offering a full time paid traineeship at its headquarters in Geneva. The traineeship will begin in February 2015 for a period of 12 months.

Purpose of the post

The Internal Communication Unit is facing growing demands for advice on internal communication and with regards to the pertinent use of the intranet. A trainee can provide valuable support to the team.
Main responsibilities

Supporting the Head of Unit in the establishment of internal communication plans for ICRC departments/projects and delegations.
Supporting the implementation of these communication plans in coordination with the Head of Unit.
Writing articles and/or interviews for the intranet in coordination with the intranet editor in chief.
Helping publish content on the ICRC intranet via the content management system (CMS), including the proper inclusion of meta-data keywords.
Helping create audio visual content for the intranet.
Training and experience required

Bachelor or Master Degree in communications or in a related field.
Fluency in English and French required.
Experience in communication/internal communication or journalism.
Profile and skills sought

Interest in the ICRC and internal communication.
Excellent writing and editing skills.
Well organized and diligent.
Good team player.
Able to work independently and autonomously when required.
Good computer skills (Windows OS, Excel, etc.).
Motivated to learn and to develop new skills.
Capacity to fulfil technical tasks on the intranet in a reliable way.
Experience in using a CMS an asset.

Length of internship: 1 year

Start date: 01.02.2015

Please submit your applications via email to no later than 19 December 2014. Only applicants under consideration will be contacted.

Application files should include the following elements:

A cover letter in English
Exact dates of availability
One letter of reference (English or French)
A complete CV
Two additional references (name, function and phone number)


8 December 2014 – Administrative Assistant (60%) – Geneva

A private association that organizes conferences and meetings for its members in Europe, North America and Asia is looking for a part-time Administrative Assistant (60% with possibility for growth) in its Geneva office. Part of a small team that includes executives in multiple locations, the Administrative Assistant will be responsible for supporting a senior executive, managing the organization’s membership database and helping ensure end-to-end execution of high quality meetings and conferences. This role requires:

• Maintain the membership database, ensuring information is always up-to-date
• Respond swiftly and efficiently to membership-related queries
• Create and send grammatically correct internal and external communications, including correspondence, invitations, promotional materials, conference summaries, newsletters, etc.
• Ensure timely execution of all communication plans
• Regularly set up meetings and conference calls for multiple participants across several time zones
• Process travel and entertainment expenses
• Verify expense claims
• Book travel, accommodations, car services (both regional and international) for several people while ensuring compliance with company travel guidelines
• Coordinate and assemble materials, make arrangements for meetings/presentations
• Collect presentations from conference speakers and ensure formatting for the conference need
• Maintain physical and electronic documents, shared files, records and web pages
• Regularly interact with members, conference speakers, company executives, service providers, colleagues and others
• Organize and work at the Welcome Desk at all conferences and meetings

This is a fast-paced, tight-knit team that works under constant deadlines. The successful candidate will have a proven track record of thriving in these types of environments. Equally important, the Administrative Assistant must have unimpeachable discretion. The role calls for regular interaction with our members and high-profile guests and speakers. Discretion at all times is a must.

With approximately five conferences each year taking place in Europe, North America and Asia, ranging from two to five days each (including set-up time), the Administrative Assistant is expected to attend all of them.

Candidates also need to possess the following:
• Excellent written and verbal English mother tongue language skills
• French language-skills would be a significant asset
• Excellent organizational and coordination skills
• Superior attention to detail
• Ability to multitask in order to assist the team navigate between challenging, time-sensitive tasks under tight deadlines
• Strong communication and people skills; highly diplomatic
• Able to maintain confidentiality at all times
• Experience with SalesForce and MailChimp strongly preferred, otherwise a demonstrated ability to learn and excel at these tools
• Outstanding Word, PowerPoint and Keynote skills
• Can work well in a small team environment and takes direction well
• Valid passport

Please email your application to:


20 November 2014 – Head of Digital Communication, ICRC Geneva

The Digital Communication Unit is part of the Public Communication Division (CIM_COM). It is composed of 18 staff members (project and e-commerce managers, social media and e-publication officers, webmasters and editors, multimedia and audio-visual content producers) structured in two teams (editorial and development).

Main responsibilities
Develop, adapt and implement ICRC’s existing online communication and audio-visual strategies and their key orientations and principles.
Provide strategic vision and innovation for the development of the ICRC’s digital presence through its websites, on social media platforms and via mobile applications and e-publications.
Periodically review ICRC’s digital footprint and propose measures to enhance it.
Develop and review policies, guidelines and procedures for the ICRC’s online activities, and supervise their implementation.
Further develop ICRC’s decentralized approach to online communication, providing delegations and units at headquarters with guidance, training and support.
Further develop the evaluation of the institution’s digital platforms, with a view to draw lessons learned and enhance the impact of the ICRC’s digital communication
Make sure that the website, social media channels and other digital external platforms reflect the ICRC’s public communication priorities, corporate identity and branding requirements.
Oversee the creation of audio-visual material (footage, photos, and audio) tailored for digital consumption by various external audiences, including the general public, and online and broadcast media.
Develop social media and digital communication processes for the management of operational and reputational crises.
Provide editorial, technical and design advice and make recommendations regarding the online platforms, tools and technology that will best meet the ICRC’s needs at headquarters and in the field.
Develop the use of digital platforms and tools in ICRC’s communication aiming at acceptance by stakeholders in the field and with communities affected by humanitarian crises (including beneficiaries of its activities).
Ensure support to the ICRC’s digital fundraising efforts.
Ensure the maintenance, development and promotion of the ICRC’s main websites including their function, structure, and graphical content and their technical development.
Ensure the use of consistent metrics and statistics to assess the use that audiences make of the ICRC’s digital platforms and tools and the relevance of such platforms and tools.
Manage a programme of online advertising and search engine optimization.
Develop relationships and partnerships with major online actors and media (such as Facebook, Twitter and YouTube) in order, where relevant, to help the ICRC reach its communication objectives.
Develop ties with counterparts in major humanitarian organisations and promote ICRC’s digital communication in relevant external fora and events.
Ensure the unit contributes to the development of policy and practice in other domains closely related to its main activities, particularly beneficiary communications, National Society communications capacity building, and ICRC campaigns.
Contribute to strategic dialogue and partnerships with Red Cross and Red Crescent National Societies and the International Federation on matters related to Movement digital policies and activities.
Contribute to the work of the Public Communication Division management team including the identification of priorities and the corresponding allocation of resources.
Ensure good coordination with ICRC’s Information and Communication Technologies Division on the effective delivery of digital platforms, tools and content.
Contribute to the general reflection within the Communication and Information Management Department through active participation in strategic meetings and coordination platforms.
Lead a 18-strong team in an effective and efficient manner and in accordance with the ICRC’s People Leadership and Management principles (PLM).
Oversee recruitment, training and development of the unit’s staff members.
Ensure in particular that the team constantly adapts to the rapid development of new technologies and of the digital landscape.
Ensure that the unit’s work is based on clearly defined annual plans and budgets; monitor spending to ensure budgets are respected.
Develop the ability of the unit to guide, support and train units at headquarters and delegations in the field.
Education and experience required
Educated to degree level in a relevant discipline such as communication, journalism, or the new media. A master’s degree in an appropriate discipline would be an advantage.
A minimum of five years’ experience in the field of digital communication, and a track record of successfully developing and implementing digital strategies and plans.
Experience of managing a team.
ICRC or RC/RC Movement experience would be an asset.

Minimum length of assignment: 3 years (extendable)

Starting date:  January/February 2015

For further information>>


18 November 2014 – Senior Writer and Editor, ICRC Geneva

Main responsibilities: The Senior Writer and Editor will edit and revise – often to tight deadlines – a range of texts in English aimed at informing public audiences and positioning the ICRC on a wide variety of topics. These documents include news releases, operational updates, reports, op-eds, statements, speaking points, and briefing notes for National Red Cross and Red Crescent Societies.

You will also be called upon to produce compelling and powerful written material (op-eds, news releases, operational updates, statements, etc.) based on key messages and other input from colleagues across the organization. You will need to communicate and work closely with the Public Relations Officers and COM PR management to identify stories and topics and suggest content and format. You should be comfortable working in both an English and French-speaking environment.

The Senior Writer and Editor will be expected to produce texts that are media-friendly and accessible to the general public, while upholding the ICRC’s high linguistic standards, ensuring consistency with established ICRC style and usage, and working with colleagues from the organization’s language unit to that end. The Senior Writer and Editor will occasionally be required to be available outside of office hours to produce material in real time as emergencies unfold.

Skills & Experience
- English mother tongue
– excellent English-language writing skills
– advanced knowledge of French, other languages (German, Spanish, Arabic, etc. ) an asset
– several years of editing and/or writing experience with a track record of writing for the public
– experience in journalism, translation, and/or with humanitarian organizations an asset
– creativity and ability to produce concise and punchy stories that are linguistically correct and jargon-free
– robust approach to editing with the ability to write clean, detailed copy under pressure
– strong interpersonal skills
– solid computer skills (especially Microsoft Office)
– strong knowledge of international affairs, humanitarian law and/or politics (proven familiarity with, and ability to grasp,
– complex political and procedural processes)
– good time management and ability to work under pressure and to tight deadlines

Length of assignment: 4 years renewable
Desired Starting date: 1 January 2015

If you are interested in applying for this post and have the necessary qualifications and experience, please send your application to before 10.12.2014 mentioning “CIM/COM/PR – Application – Senior Writer and Editor” in the subject of your message.