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Digital Communication Coordinator – GICHD, Geneva

Digital Communication Coordinator
Geneva International Centre for Humanitarian Demining (GICHD)

Location: Geneva, Switzerland

Start Date: As soon as possible. This is a long-term staff position

Activity Rate: Full time

Closing date for applications: February 2nd, 2020


We are looking for an experienced digital communications professional to push the GICHD’s storytelling and outreach to the mine action community and beyond. You have demonstrated experience telling captivating stories across media and digital platforms and are inclined to try out new tools and techniques. At the same time, the content you create is gender and diversity inclusive as well as responsive to diplomatic and fragile contexts. You have built or managed the implementation of websites, applications and social media for non-profit organisations and understand user experience (UX).

The Digital Media Coordinator works within the Communications team in close collaboration with three colleagues and under the Head of the Grants Management and Communication division.

Main Responsibilities


Manage a series of interconnected websites (GICHD’s main website as well as micro-sites, associated websites and campaigns’ sites). Perform regular quality controls. Ensure that hosting services and domain names are up-to-date.

Content management: produce content or edit contributions (text and visuals), in line with the organisation’s editorial line, communication objectives and principles of gender and diversity inclusion. Identify and prepare material for online posting; edit images and other material.

Prepare the layout and technical aspects of e-mail campaigns.

Social Media and Applications

Supervise the creation/commission/posting of content on social media and applications, in line with the strategy, action plan and editorial line.

Manage the licenses, subscriptions and corporate user accounts.

Guide and train GICHD staff members on the use of social media to enhance outreach and impact.

  Digital Communication Technology

Keep watch on and provide an informed point of view on the evolution of communications’ and storytelling technology and trends, on measurement and analytics technology and their application to the humanitarian sector.

Propose and set up new digital communication tools, including social media, augmented reality and/or virtual reality, as relevant to further the Centre’s key messages and reach the desired audience.

Identify and contribute to building partnerships in the acquisition and use of new communication technologies.

Guide and train GICHD staff members on the application of these technologies.


Represent the Communication services of the Centre at relevant international workshops, conferences or events, to present on new digital communication technologies.

Prepare budget and monitor expenses for the above areas of responsibility.

Assist other Communication colleagues in graphic design, photo and video editing.

Ensure the compliance of our digital communication tools with the Global Data Protection Regulation.

Contribute to the drafting of a digital communication strategy, policy and action plan.

Support the Head of Grants Management and Communication as required in the development and delivery of communication services.

Profile Requirements

  • At least 5 years of recent professional experience as digital communication specialist
  • Successful record in social media management and related techniques
  • Degree in communication, digital marketing or other relevant field
  • Excellent drafting and editing skills in English; competence in formulating engaging content and storytelling, simplifying technical language for a wide audience
  • Working knowledge of French and additional languages is an asset
  • Analytical skill set and ability to analyse and interpret media performance data
  • Experience of, or at least exposure to virtual reality tools and concepts
  • Web publishing skills (content management systems, preference for Typo3, Wix)
  • Comfortable user of Lightroom for social media content, Apple Developer apps, Amazon Web services and Microsoft Office applications
  • Understanding of social media planning and scheduling with Buffer and Trello desirable
  • In-dept knowledge of user experience (UX), ability to understand user behaviour and tailor products and their functionalities accordingly
  • Thorough knowledge of web management/web design storyboard planning for storytelling platforms, websites, videos, apps
  • Knowledge in graphic design or video editing a plus
  • Ability to communicate with diverse audiences and transfer knowledge
  • Ability to respect and promote gender equality and the inclusion of diversity in communication material


If you wish to join our mission and you feel you are the right person to take on this challenge, please apply on-line on GICHD Job Application before 2 February 2020. You are kindly requested to present your application in English and include:

– a CV of maximum 3 pages
– a letter of motivation
– your professional portfolio
– your earliest date of availability
– any additional documentation you wish to present in support of your candidacy.


The GICHD implements a Gender and Diversity policy and is an equal opportunities employer. Applications are encouraged from women and men, nationals of mine-affected countries and individuals with a disability or special needs, who meet the above profile requirements.

About us

The Geneva International Centre for Humanitarian Demining (GICHD) works towards reducing risks to communities stemming from explosive ordnance, with a particular focus on mines, cluster munitions, other explosive remnants of war and ammunition storages. The Centre helps develop and professionalise the sector for the benefits of its partners: National and local authorities, donors, the United Nations, other international and regional organisations, non-governmental organisations, commercial companies and academia. It does so by combining three distinct lines of service: field support focused on capacity development and advice, multilateral work focused on norms and standards, and research and development focused on cutting-edge solutions.  The GICHD benefits from its location in Maison de la Paix in Geneva to cooperate closely with organisations dedicated to humanitarian action development, disarmament, peace and security.

GICHD website www.gichd.org

Follow us on LinkedIn, Twitter, Facebook, Instagram and Youtube

For further information please contact us by e-mail at hr@gichd.org

By | January 23rd, 2020|Careers|0 Comments

Event: Integrating communications in evaluation – 11h00 – 30 January 2020 ILO, Geneva

For those communicators interested in evaluation… the Evaluation Office of the International Labour Organization invites you to a presentation by Glenn O’Neil (co-founder of GCN).  The topic of Dr O’Neil’s presentation will be Integrating communications in evaluation. Communications is an important aspect of evaluation; it has been said that without communications, evaluation would not be possible.

Evaluation commissioners and evaluators are already communicating – but is communications being used optimally to support the evaluation process? In this presentation, Dr O’Neil will challenge the assumptions of how communications “works” for evaluations and propose solutions based on his experience as both a communicator and evaluator, backed up by communication practice and theory.

Dr O’Neil is founder of Owl RE, evaluation and research consultancy, Geneva. Since 15 years, he has led over 100 evaluations and reviews for some 40 organizations, including UN agencies, NGOs, foundations and governments. Dr O’Neil was previously a professional communicator in the non-profit sector and has produced his own guide on Integrating Communications in the Evaluation Process (pdf).

The event will take place from 11:00-12:00 on Thursday 30 January in the ILO Library on R2 (main floor). After the presentation, there will be a networking lunch (at your own expense) in the ILO cafeteria.

No need to register – please come to the ILO reception at 10:50 and ask for Craig Russon of the ILO Evaluation Office.

By | January 20th, 2020|Other events|0 Comments

Geneva Solutions – new media platform planned for Geneva International

Geneva Solutions, a digital platform, was selected as the best proposals submitted in a response to the call for projects launched by the Swiss authorities to create a media platform on the work of organizations providing services on a global scale from Geneva. Read more about the planned platform (in French).

By | January 9th, 2020|News|0 Comments

Director of Publications (D-1), WIPO, Geneva

The World Intellectual Property Organization (WIPO), a specialized agency of the United Nations based in Geneva, Switzerland dedicated to developing a balanced and accessible international intellectual property (IP) system, is seeking highly qualified and experienced candidates for the position of Director of Publications, within the Publications Division, Office of the Director General.  The Division is responsible for creating and delivering clear, consistent, innovative and engaging publications and communications to promote understanding of intellectual property and of WIPO’s work.

The Director of Publications is responsible for leading the formulation, planning and implementation of an integrated and innovative strategy of the Organization’s publications, library and document distribution, and web communications activities, both external and internal, to promote understanding of intellectual property, to raise awareness and knowledge of WIPO’s work, initiatives and achievements, and to substantively contribute to WIPO business growth and market proliferation.  The Director must work closely, seamlessly and effectively with the Director of Marketing and Customer Service and the Director of News and Media, and directs the efforts of Publications Division staff, establishing overall objectives and priorities for the optimal functioning of the Division and coordinating at the strategic and tactical levels with the other functions of the Organization.

Qualifications and experience required



 Advanced university degree in law, economics, international relations, management and administration, communications or equivalent qualifications.  A first-level university degree with two additional years of relevant experience may be accepted in lieu of an advanced university degree.



At least 15 years of combined management and publications/communications experience in an organization involving a significant number of people with diverse and varied interests and backgrounds.  Experience must include program planning and management.



Excellent knowledge of written and spoken English and French.


Knowledge of other UN official languages.

Job Related Competencies


Ability to effectively manage financial resources in accordance with applicable financial and administrative rules, regulations and procedures.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Experience in a multidisciplinary and multicultural work environment, demonstrated innovative strategic thinking and proven corporate communications skills.

Strong leadership and political skills, proven management skills and demonstrated ability to motivate and manage a multidisciplinary team and to advise and coach other managers.

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet.

Closing date: 18 – December – 2019

For complete details on the vacancy and submission of application, please log on to https://wipo.taleo.net/careersection/wp_2/jobsearch.ftl?lang=en


By | December 4th, 2019|Careers|0 Comments

Young Activists Summit 2019 Geneva

The Young Activists Summit will be held on 10 December 2019, Human Rights Day, in the highly symbolic Human Rights and Alliance of Civilizations Room at the Palais des Nations in Geneva.

Organized by the United Nations Office at Geneva, Radio Télévision Suisse (RTS) and dev.tv, this event will bring together six young female activists whose inspiring backgrounds and achievements should be shared.

youth session an award ceremony and a comprehensive media plan will highlight the role of women and girls as key drivers of progress.

Free entry for young people: 15-25 years; more information>>

By | December 3rd, 2019|Other events|0 Comments

GCN Lunch – 29 November 2019 – wrap up

Thanks to all the participants who attended the GCN lunch event on Friday. Communications and reputation management specialist Toomas Kull provided some interesting insights into reputation and crisis management in the 2020s, particularly linked to digital challenges.

Below are a few photos of the event, courtesy of photographer Geraldo Pestalozzi.

We look forward to seeing you at our next event in January 2020.

Happy holidays!

The GCN team


  • GCN-2019_Lunch Toomas Kull_photo by GPestalozzi -
By | December 3rd, 2019|GCN lunch events|0 Comments

Digital Marketing Management Graduate Certificate – in Geneva

Webster University in Geneva are now offering a graduate certificate in Digital Marketing Management –  for experienced professionals who have a background in marketing and are interested in obtaining specific expertise–and an academic credential–in the dynamic field of digital marketing.

Over six evening courses, participants will be learn to:

• Create digital marketing strategies that align with larger marketing objectives.
• Critically analyze the appropriateness of each of the major digital marketing channels (i.e. paid, organic, affiliate, social, email and mobile applications etc.) against marketing strategies.
• Develop, evaluate and execute a comprehensive digital marketing strategy and plan.
• Measure and evaluate digital marketing efforts.
• Describe the latest digital marketing technologies.
• Articulate the ethical impact of digital marketing efforts.

Further information (pdf) >>

By | December 2nd, 2019|Professional development|0 Comments

Communications Manager – GAIN – London or Geneva

We have an excellent opportunity for an internationally focused communications professional to join the Global Alliance for Improved Nutrition as Communications Manager.

The Global Alliance for Improved Nutrition (GAIN) is a Swiss-based foundation launched at the UN in 2002 to tackle the human suffering caused by malnutrition. Working with both governments and businesses, we aim to transform food systems so that they deliver more nutritious food for all people.

During the past year, the Communications Department has witnessed a large increase in the number of internal and external requests for support, mainly linked to the growing importance of nutrition in achieving the Sustainable Development Goals, the need for GAIN to better communicate and disseminate information about programmes and projects and the desire to influence key policy decisions in the development/nutrition sector.

To respond to this growing demand, and to support the Communications team in developing and implementing a variety of global communications activities, we are recruiting for an experienced communications professional capable of transforming complex ideas into concise and accessible messages for a variety of audiences.

Reporting to the Head of Communications, as Communications Manager you will lead and oversee a variety of projects and contribute to providing strategic communications advice across the organisation. You will also deputise for the Head of Communications in periods of absence. Specific responsibilities include;

-Review and approve publications, reports and other communications materials to ensure that the GAIN Brand Guidelines are followed. Ensure that documents adhere to standards for quality, graphics, format and style.
-Write and edit a wide variety of texts for different audiences (governments, private sector, academia, etc.) and channels (web, social media, print).
-Provide opportunities to increase media outreach of GAIN’s events.
-Contribute to developing key messages, position statements, Q&A, news releases, etc.

To be considered, you should have solid communications experience, preferably at the international level in the private sector, or for large non-governmental organisations. You must be confident in developing and implementing complex communications strategies and be able to demonstrate experience across a range of communications activities including publication management, writing and editing, events planning, content production and media relations.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued. We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

Closing Date: 29 Nov 2019

Further information>>

By | November 19th, 2019|Careers|0 Comments

Spotlight Seminar: The Gig Economy & 360-Degree Negotiation – Geneva – 13th November 2019, 18:30 – 19:30

Spotlight Seminar: The Gig Economy & 360-Degree Negotiation
LLC Commons Room, Webster University Geneva
13th November 2019, 18:30 – 19:30
followed by a networking apéro

Negotiating for Success

To celebrate the first year of Webster University Geneva’s MA in Communications Management, this Spotlight Seminar combines two expert presentations that explain how to boost your negotiation skills in a professional setting:

The gig economy: new forms of workforce negotiation
Prof. Frode Hvaring

360- Degree Negotiation
Prof. Kasia Jagodzinska

Full details of the event can be found here (pdf).

This is a free event, but please register here>>

By | November 11th, 2019|Other events|0 Comments

Lunchtime seminar – Reputation and crisis management in the 2020s – 29 November 2019

Trust is an enabler for organisations – making a wide range of activities, transactions and interactions possible regardless of sector or size. Betrayals of trust have major organisational and business consequences. Leaders who violate the trust of their stakeholders soon find themselves ousted.

As we face the start a new decade… How is the building of trust changing for organisations and their leaders? In today’s environment, are there any new principles we should focus on to navigate a crisis? Do the classic best-practice principles of crisis communications still apply?

Toomas Kull will consider the challenges leaders face in managing reputation (their organisation’s as well as their own), and provide recommendations on how to prepare for and survive reputation-threatening scenarios. Participants will be encouraged to also share their perspectives and insights.

Date: Friday 29 November 2019
Time: 12h30 to 14h00
Location: The Swiss Press Club, Route de Ferney 106, La Pastorale, 1202 Geneva.
Fee: CHF 30.- per person includes drinks and snacks
Please register online >> 


About the speaker: Toomas Kull is a communications and reputation management specialist.Toomas Kull_Profile He is a consultant at Cabinet Privé de Conseils (CPC), the Swiss public relations and public affairs agency. He has over ten years’ experience in advising organisations across sectors, from profile raising campaigns, to issues management, crisis communications, and litigation PR. Prior to joining CPC, he worked in two London-based communications consultancies. He started his career in the public sector, working in the European Commission and the UK’s Ministry for Business.

crisis image
By | October 22nd, 2019|GCN lunch events|0 Comments