About the team you are joining
The IATA Corporate Communications Team is mostly based in Geneva but with colleagues worldwide. We support the mission, values and initiatives of IATA on behalf of its 290 global airline members. Our team supports IATA’s Divisions and Regions with communications strategy and advice, media liaison, digital and social media communications, design and branding, and internal communications.

What your day would be like
Your days will be full, and we hope, interesting! You’ll be contributing to the quality of www.iata.org through reviewing content submitted by some 100 departmental editors before publishing, and ensuring the application of best practices such as Search Engine Optimization and web writing style. You’ll contribute to the education of editors and provide web publishing support with advanced presentation functionality offered by our Content Management System (CMS), and create or edit web content as needed.

On the social media side, you’ll generate report analytics of IATA social media channels, and you’ll perform social listening, monitoring of online debate and work with the Corporate Communications team to respond to comments. You’ll also have the opportunity to create social media content to support our communications messages and priorities.

We would love to hear from you if
You are a communications or marketing recent graduate keen to practice digital communications in a demanding and highly professional environment. You’ll be at ease with technology, and a solid grasp of HTML would be an asset.

We’re looking for someone with experience of web communications, or blogging; social media analysis, social listening and social media impact evaluation; creating memorable social media posts tailored to multiple channels; with native or highly proficient English speaking and written skills.

Experience in video production/editing (Adobe Premiere Pro / Adobe After Effects / Final Cut Pro / Apple Motion), and knowledge of any other language would be an asset.

Candidates applying for this job need to be recent graduates, available to start quickly, and work on a full-time basis (40 hours per week), for at least 6 months.

Please have a look at our IATA Internship Program located at https://www.iata.org/en/careers/#tab-4 and find out how you could learn while contributing to our fascinating aviation industry.

Apply here >>

Context

We are looking for an experienced Media and Communications Manager to strategically plan, coordinate, and disseminate all communications outputs to ensure they meet the needs of IDMC’s target audiences and have the greatest reach and impact. The role will oversee external engagement, messaging and brand identity across IDMC’s various channels and platforms by managing traditional and social media, ‘crisis communications’, design and layout of publications and products, and digital content production.

Come join the team!

What you will do

You will lead on media relations for the organisation, including strategic direction in close collaboration with the Director’s Office, with the aim of increasing the quality and quantity of media coverage of IDMC’s data, research, and analysis in target outlets. You will also act as the communications focal point for donors, partners, and other key stakeholders, improving information sharing to increase the uptake of IDMC’s products, and deputize for the Head of External Relations when necessary.

Some of your day-to-day tasks will include:

1. Lead on the strategic planning, coordination and dissemination of communications outputs to maximise impact:
-Help to raise the profile of the issue of internal displacement and of IDMC’s work by identifying and supporting the delivery of:
-Exciting, innovative digital communications – including leading on the drafting of two annual products, the mid-year update and year-end ‘crises to watch’ feature
-A people-centred approach to external communications, including collecting IDP stories, and highlighting solutions to internal displacement
-Strategic partnerships and collaborations across; media, content creation, high-profile speakers, online influencers and organisational ambassadors.
-Increase the uptake of existing and new data, analysis and research products with timely, targeted dissemination to target audience, including by selecting the most impactful method/channel of dissemination
-Take the lead in identifying and reacting to moments of crisis comms, mobilising expert taskforce and producing timely, relevant external pieces
-Support the Director’s Office in the development of key organisational messaging
-Maintain annual calendar of communications deliverables and strategic opportunities for proactive engagement and visibility
-Keep abreast of public events and visibility opportunities of interest to our target audiences and find ways to engage with them
-Lead a cross-departmental group aimed at identifying potential stories, angles, creative content ideas, departmental developments and visibility opportunities for IDMC
-Support the Digital Content Specialist and wider External Relations team in a stakeholder analysis of IDMC’s target audience.

2. Oversee and guide external engagement, messaging and brand identity and support strategic direction of ExRel team:
-Oversee all external facing design, messaging and content production, ensuring it aligns with organisational style and tone
-Oversee the production of publications, and ensure IDMC deliverables are met on time, to a high standard, and meeting the needs of our audiences
-Manage the performance of the Social Media Technical Officer, Graphic and Digital Design Coordinator, and Graphic and Digital Design Assistant in meeting their objectives
-Support the graphic and digital design team in the development and implementation of new IDMC brand guidelines, including the creation of new templates, infographics, and style guides
-Provide strategic direction to the ExRel team, broadly speaking, and increase the impact of external engagement
-Support the development of IDMC network of partners and influencers with whom we can rely to continually help elevate IDMC’s communications.

3. Manage organizational media relations:
-With constant monitoring of the news cycle and awareness of relevant events, proactively identify key moments throughout the year to raise the profile of the issue and the organisation
-Draft press releases, media statements, and op-eds, set up interviews with spokespeople, provide on-the-record comments and background information on key topics
-Respond to inquiries and capitalise on reactive media opportunities
-Build strategic relationships with media in target outlets/regions.
-Hold expert briefings, host field mission embeds and propose collaboration on innovative multimedia features
-Develop and maintain a suite of talking points on key topics, and organise regular media interview training for colleagues
-Support the Director’s Office in securing media opportunities for the Director and / or on field missions
-Monitor coverage, track and report on impact, and manage contact lists.

4. Act as a communications focal point for partners, and support the Director, to increase IDMC’s profile and reach:
-Foster reciprocal relationships with relevant NRC departments and teams, including regional offices
-Build relationships with counterpart communications contacts at donor and partner organisations to encourage greater uptake of IDMCs products
-Act as comms liaison for a specific partner or donor projects, feed into planning, and manage deliverables
-Support the Director in maintaining her Twitter feed.

What you will bring

-At least 7-10 years professional communications experience, with a broad background covering media relations, digital content, editing and project management
-Excellent English writing skills; French, Spanish and/or Arabic a plus
-Highly organised and detail-oriented
-Experience working in the humanitarian/development sector
-Self-motivated and with a positive attitude;
-Flexible, innovative, and effective in working collaboratively as part of a multicultural team.
-Minimum Bachelor’s, preferred Master’s, degree in Communications or related degree
-Particular skills focused on media relations, writing/editing, marketing, communications/strategy development.
-Able to oversee large projects and to coordinate and consolidate work from others.
-Able to research, collate, and summarise information from different sources and present it in an engaging manner.

What makes this position attractive?

A challenging and exciting opportunity with an international team dedicated to advocating for the rights of people forced to flee.
A chance to strategically plan, coordinate, and disseminate all communications outputs to ensure they meet the needs of IDMC’s target audiences and have the greatest reach and impact.
Salary and benefits according to NRC’s salary scale and terms and conditions in Geneva.

We are also looking for people who share our values:

To be dedicated to what we do;
To be innovative with our solutions;
To act as one unified and inclusive team;
To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC family.
We will be assessing candidates on an ongoing basis; therefore, early applications are recommended.

More information and application details>>

Context: The Grand Bargain, launched during the WHS in Istanbul in May 2016, is a unique agreement between some of the largest donors and humanitarian organisations who have committed to get more means into the hands of people in need and to improve the effectiveness and efficiency of the humanitarian action.

The Grand Bargain Secretariat is now seeking an Administration and Communications Officer to help with the day to day implementation of the Grand Bargain communications strategy and the provision of administrative support for the Secretariat’s work. Do you have working knowledge of humanitarian issues, experience with design and with managing social media accounts?

Come join our team!

What you will do

1. Implement communications products

-Implement the communications strategy, including drafting of the Grand Bargain newsletter, managing the website, developing social media posts, and designing visuals and infographics
-Provide ad hoc support to the FG members as needed (develop presentations, visual documents, talking points)
-Organise events (including drafting and sharing invites, collecting and responding to RSVPs, setting up calls / booking venues etc.).

2. Administrative support

-Assist with the development of proposals/reports
-Carry out procurement as needed (for events).
-Manage the Grand Bargain Secretariat inbox and respond to requests and questions.
-Organise teleconferences and in-person meetings (including by managing the technical aspect and drafting supporting documents eg. participants lists etc.).
-Draft notes, action points and summaries from meetings.
-Administer, collect, and disseminate the self-reports, Annual Independent Report, organise webinars as needed, respond to Signatory requests and questions.
-Provide administrative support to the Grand Bargain caucuses as needed.
If you are curious and would like to learn more about this opportunity, please see here for the full job description.

What you will bring

-We are looking for someone with a minimum of 2 years’ experience and a proven professional record working in communications and/or humanitarian policy issues, in addition to a master’s degree in media and communications, journalism, humanitarian policy, international development, international relations, or related field. The successful candidate will have experience with design, with managing social media accounts and generating social media content, in addition to prior experience with producing communications materials including presentations, reports and web content.

In addition, you will have:

-Experience with administrative work
-Excellent written and verbal communication skills in English
-Substantial working knowledge of humanitarian issues, including the Grand Bargain and global humanitarian policy
-Prior experience working with governments, international non-governmental organisations, the United Nations and/or the Red Cross Red Crescent Movement
-Experience and knowledge of the humanitarian system a plus

What makes this position attractive?

-A challenging and exciting opportunity to work within the Grand Bargain Secretariat, responsible for the Grand Bargain coordination and communication;
-An opportunity to work for a unique structure committed to get more means into the hands of people in need and to improve the effectiveness and efficiency of the humanitarian action;
-A fixed term, 12 months national position in Geneva, Switzerland;
Salary and benefits according to NRC/IDMC’s salary scale and terms and conditions;
-Flexible working hours;
-Expected start date: 01 August 2022

We are also looking for people who share our values:

-To be dedicated in what we do;
-To be innovative with our solutions;
-To act as one unified and inclusive team;
-To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC/IDMC family.

How to apply:

Please submit a cover letter and CV in our online recruitment tool.

For reasons related to the procedure for work permits in Switzerland, only candidates with an EU/EFTA nationality or a valid work permit for Geneva, Switzerland can be considered for this role. Kindly specify your permit in the application if relevant.

Duties

• Establish, through a clear consultative process, a social media strategy for UNHCR that focuses on primary audiences (news media, targeted public audiences, public and private donors, host countries, partners, etc.) and includes a forward-looking assessment of UNHCR’s global social media presence; outline resources needed, expected outputs and clear implementation plans for proposed changes.
• In accordance with DER’s communications objectives, drive production of high-impact social media content that effectively informs and engages external audiences and supports media and advocacy campaigns.
• Provide vision and leadership for the use of UNHCR’s core social media accounts (notably the global English accounts on Twitter, Facebook, Instagram, etc.) and support the Digital Engagement Section and Private Sector Partnerships with regard to social media marketing. Provide additional support where relevant and needed to social media accounts of other languages, Divisions and Teams.
• Manage, according to clear principles, access to UNHCR’s core social media accounts, ensuring their security and accountability.
• Develop, in collaboration with the News and Media Section and other key stakeholders in DER, an appropriate social media crisis communications protocol to address and avert potentially damaging conversations about UNHCR.
• Establish and nurture relationships within global media partners (including news organizations, social media companies and relevant technology leaders) to strengthen UNHCR’s social media content and help it reach a wide audience.
• Develop, in collaboration with the News and Media Section and other key stakeholders in UNHCR, guidance on the use of social media in the context of new emergencies to help UNHCR provide credible, real-time information that supports media and fundraising objectives.
• Participate in relevant professional meetings and events to build active relationships across the industry; represent the Organization externally when required.
• Coordinate and manage strategic consolidation of UNHCR social media accounts and update, as needed, UNHCR’s guidance for staff use of social media.
• Guide and support social media activities and coordination for the Senior Executive Team.
• In cooperation with DER and GCS teams, ensure high-level message and branding consistency in social media content and platforms.
• Establish clear performance and measurement metrics for all social media accounts and campaigns to effectively inform results-based decision making and to monitor and drive the effective use of resources.
• Support and help shape clear social media guidelines, advice and training programmes to support the production and sharing of high-impact social media content by staff performing various external relations functions.
• Perform other related duties as required.

Further information >>

Context

The Internal Displacement Monitoring Centre (IDMC) is a global center of expertise established in 1998 to monitor and report on the situation of people who become displaced within their own countries. IDMC curates and analyses data from a wide range of sources, provide insight into the risk, scale, causes and impacts of the phenomenon, and supports partners around the world in identifying and implementing solutions to it.

IDMC is now looking for a dynamic Social Media Technical Officer to lead the strategic direction of IDMC’s social media presence, proactively engage and grow our audiences, and elevate both the issue of internal displacement and IDMC’s visual brand among target audiences.

What you will do

The main roles and responsibilities for this position are:

Social media engagement:

• Develop a strategy for IDMC’s social media presence, including a review of our audience’s needs, the most suitable platforms to invest in, and opportunities to improve our outreach.
• Identify ways to proactively engage and grow IDMC’s audience to meet ambitious targets, ensuring that our content is relevant, timely, accessible and engaging.
• Liaise closely with all IDMC departments to stay on top of latest developments, find new ways to raise the profile of the issue, promote our activities and key messages and drive traffic to the website.
• Mobilise a community of supporters, content partners and influencers to help increase followership and elevate our brand.
• Conduct regular audience research and partner/peer benchmarking, analysis of our impact and what’s working or not working, and stay up-to-date with current trends, technologies and applications to inform decisions and overall direction.
• Support staff and partners to build our network with training, and the development of creative assets and messaging.

Creative content production:

• Design and produce infographics, maps, short sharing videos, gifs, quizzes and other creative assets.
• Distil complex or technical language into clear, engaging, user-friendly messaging. Apply the correct content type for different types of engagement.
• Champion and elevate IDMC’s brand with consistent templates and tone.

Marketing, events and dissemination:

• Maintain digital calendar of external events, hooks, and key moments to engage with.
• Take the lead, with support from ExRel, on the planning and preparations for IDMC’s flagship events – including invitations, logistics and suppliers, and promotion.
• Develop social media campaigns around key hooks and for various institutional product types.
• Utilise paid advertising for maximum reach.
• Produce and disseminate a monthly supporter newsletter.
• Monitor IDMC’s info@ mailbox, respond to inquiries in a timely and professional manner.
• Maintain and update centralised IDMC contact list.
• Support events planning with identification of strategic venues for IDMC’s flagship events, preparation of event invitations, and related tasks.

What you will bring

• Fluency in English, both written and verbal. French also an asset.
• Excellent writing and editing skills.
• Able to translate technical language into concise, engaging messages for a broad audience.
• Able to design and deliver creative content; basic image, photo and video editing skills.
• Relevant degree or professional experience in communications, marketing, social media, digital design, and related fields.
• Basic proficiency with Adobe suite: InDesign, Illustrator, Premier.
• Solid understanding of social media trends and analytics across multiple platforms.
• Working knowledge of Mailchimp/other email marketing tools.
• Highly organised and detail-oriented, able to multi-task and meet deadlines.
• Proactive, enthusiastic and persistent – results-orientated.

What makes this position attractive?

• A challenging and exciting opportunity with an international team dedicated to advancing practical, data-based solutions to internal displacement;
• An opportunity to work in a team of communications professionals and to help elevate the IDMC brand;
• A permanent position in Geneva;
• Salary and benefits according to NRC/IDMC’s salary scale and terms and conditions.

We are also looking for people who share our values:

To be dedicated in what we do;
To be innovative with our solutions;
To act as one unified and inclusive team;
To be accountable to the donors that make our work possible; the beneficiaries that we exist to serve; and to each other… the members of our NRC/IDMC family.

How to apply:

Please submit a cover letter and CV in our online recruitment tool.

For reasons related to the procedure for work permits in Switzerland, only candidates with an EU/EFTA nationality or a valid work permit for Geneva, Switzerland can be considered for this role. Kindly specify your permit in the application if relevant.