The Digital Communications Manager role is open in PMI’s headquarters in Lausanne. This role is ideal for a seasoned communications and digital-savvy professional with experience managing owned and social media channels and with the creativity and drive to innovate.

Responsibilities include:

  • Acting as the product owners for the corporate website
  • Managing the corporate website, including the overall governance & processes, content, technical, design, and reporting & analytics workstreams
  • Developing and implementing a comprehensive editorial calendar for the corporate website aligned with the global corporate communications strategy
  • Identifying opportunities for multi-channel publication on owned, social, and earned media • Establishing and analyzing qualitative and quantitative key performance indicators
  • Ensuring the corporate website meets visitors’ expectations by analyzing insights from listening and monitoring and keyword research and A/B testing
  • Liaising with internal stakeholders representing the various functions, markets, and subject matter experts, including senior management
  • In cooperation with the Information Systems team and remote partners, ensures the appropriate level of security and compliance for the corporate website
  • Managing a team of in-house and external specialists to deliver on the various workstreams • Briefing and managing agencies for the development of design, technical, and content-related projects

Skills and experience required:

  • Bachelor degree or equivalent in communications or relevant study, Master’s Degree is an asset
  • Experience with rich media production, user interface and design, digital production, and publishing
  • Knowledge of SEO best practices & ability to turn insights into actionable strategies to increase findability, reach, and impact
  • Experience with, and knowledge of, social media platforms, digital asset management tools, analytics tools, and content management systems
  • Experience in a leading communications role preferably for a publicly listed company with a proven track record with digital and social media
  • Native-level English speaker or fluency in English with superior written and oral skills, other languages an asset
  • Program Management, ability to manage and lead strategic communications programs

For more information, see and