Are you a seasoned professional with demonstrated experience in developing and leading strategic communications for non-profit organizations with a global membership reach. Do you want to be part of a small but dynamic team who are intent on raising quality and accountability in how organisations support people affected by crisis? Do you have the right skills and experience to galvanise a large and diverse membership around meeting the Core Humanitarian Standard?

Then please consider this exciting new role to work with a highly motivated and skilled Communications team, to lead the vision for communicating effectively about the Core Humanitarian  tandard for Quality and Accountability (CHS) and support our work in engaging our members and partners around the Standard.

You will be responsible for leading the promotion and engagement for the CHS and supporting the team to engage members, including outreach, recruitment, retention and implementation of plans designed to cultivate, maintain and strengthen the use and effectiveness of the CHS.

What we expect from you

MEMBER RELATIONS – You will manage the engagement of new members as well as retention of the CHS Alliance members.

1.Oversee the continued process for identifying membership needs for the CHS Alliance.

Implement and review as necessary the membership strategy.
Promote membership and member benefits and services.
Solicit new members and manage their application process as well as renewing membership.
Support the CHS Alliance team in building strong relationships with members.
Plan and manage membership events in coordination with other staff, including special workshops, networking events, the CHS Alliance General Assembly, and other events.
Support the Governance related to membership, providing support to the Governing Board and the Membership and Nominations Committee.
Ensure that membership data and information is always up-to-date.

COMMUNICATION – You will lead the planning, development of, implementation and monitoring of the CHS Alliance strategic communications. Specifically, you will work with the team to:

Develop and implement CHS Alliance’s communications strategy, reinforcing clear and compelling key messages.
Find creative ways to engage the membership and broadly promote the Alliance’s work.
Oversee the continued development of a new and engaging CHS Alliance website.
Expand CHS Alliance’s social media presence.
Oversee the production of the monthly e-newsletter, annual report and other special reports as needed.
Support the development of the Annual Humanitarian Accountability Report.
Engage with the other CHS copyright owners and further key partners to develop and implement communications strategy, tools and key messages to promote the Standard.
To view the full job description, please click here.

Your profile

You are a seasoned professional with demonstrated experience in developing and leading strategic communications for non-profit organizations with a global membership reach; and more specifically:

You have at least ten years of experience in communications, in increasing seniority for leading and delivering on strategic communication strategies.
You previously worked for a global membership organisation and have experience of governance issues and administration.
You are a natural problem solver and embrace a spirit of communication and initiative to work with and adapt to multiple stakeholders around the world.
You are organized and can relate organizational structure to the communication.
Your colleagues describe you as an exceptional communicator and advocate, and you would be comfortable representing the CHS Alliance at the highest level.
You enjoy working in small teams and guiding others in their work. Previous managerial position is an asset.
You have excellent oral and written English skills that are articulate and succinct, with other working languages as an asset.
You commit to the CHS Alliance values, vision and mission and commit to be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

Terms and conditions

Reports to: Executive Director

Responsible for: Communications Manager, Communications Officer

Location: Geneva

Contract type: open-ended contract – full time (80% considered for the right candidate)

Start date: ASAP

How to apply

You shall submit your application by email to:

Applications shall include a CV and a motivation letter (no longer than 2 pages). Please mention your name and the vacancy reference in the subject line.

Deadline for applications: Monday 26 November 2018 (23:59 GMT)