Description
The Digital Communication Intern will be attached to the IATA’s Corporate Communications Department, with responsibilities focusing on web and intranet publishing support and creating multimedia content. This is a great opportunity for a young communications or marketing graduate to practice web aspects of digital communications in a demanding and highly professional environment in addition to experiencing fast-paced team work.

Responsibilities
Contribute to the quality of www.iata.org through reviewing content submitted by some 100 editors before publishing;
Ensure the application of best practices such as Search Engine Optimization and web writing style and contribute to the education of editors;
Provide web publishing support with advanced functionality (ex. creation of forms);
Create or edit content as needed;
Train and support intranet users;
Help maintain website and intranet integrity in terms of structure and asset management;
Create multimedia content for social media: short videos, images, infographics;
Provide support to social media team such as monitoring and scheduling content.

Qualifications and Skills
Recent communications or marketing graduate with a strong interest in digital media;
Experience of web communications, blogging or social media;
Video shooting and editing, photo editing:
At ease with technology, notions of HTML an asset;
Good writing skills;
Good written English.

Note- this is a paid internship!

Start date: July 2018

Further information; go to careers portal and search for Job ID 9087; title – Intern, Digital Communications.

The Job’s Mission

To create relevant and impactful marketing and sales content to attract, engage and acquire a clearly defined and understood target audience – to help drive IMD’s various programs and services. Specifically, manage and create marketing and sales content for IMD open programs, online and degree programs, custom programs, Corporate Learning Network.

Key Accountabilities

– Develop the best editorial content, storytelling and messaging that converts interested prospects into customers
– Define key content, messages and differentiators for IMD educational programs and services
– Reflect IMD Vision, Values and Strategic Direction in marketing and sales materials
– Adapt the voice of IMD Faculty and client engagement team to assure that messagingmatches customer needs accurately
– Work with program marketing, communications, direct marketing and client engagementteams to develop content strategies and collateral to reach existing and win new customers.

Key Activities

Manage and create marketing & sales content to support the sales of IMD’s entire portfolio of open, online and degree programs.
Tasks could include:
o Creation of marketing and advertising messages
o Sales support documents for client engagement team
o Website and landing page creation and update
o Program brochures
o SEA, SEO, social media messaging
o Email lead generation and nurture campaigns
o Video storyboarding, briefing, messaging, interviewing and editing
o Ad-hoc writing and proofing requests

Create content to support the sales of custom programs.
o All content creation for custom website
o Company story writing for the web
o Sales collateral
o Video interviewing, messaging, briefing and editing

Create content for IMD at an institutional level
Tasks could include:
o Institutional publications
o Program collateral
o Corporate Learning Network collateral
o Ad-hoc writing and proofing requests.

Education

– University degree in marketing, communications, journalism or English
– Advanced courses/training in story-telling, creative writing, digital content creation, or sales/marketing copywriting would be an asset.

Experience

– Minimum 10 years’ experience in copywriting/editing, including writing for the web
– Minimum 5 years’ experience in print production, preferably as an editor/project manager
– Minimum 5 years’ experience in marketing/sales communications
– Experience with web content management systems, preferably 1-2 years
– Experience managing budgets for projects or cost centers

Competencies and skills

– English mother tongue. French an asset
– Highly proficient copywriting, editing and proofreading skills in English
– Strong organization and project management skills: meets deadlines; able to manage multiple different projects at the same time
– Fast, efficient, but also good with details
– Highly business aware: service- and customer-oriented; diplomatic; politically aware; professional in all dealings with internal and external IMD stakeholders; puts internal customers first; reacts quickly to requests and “issues”
– Common sense and solution oriented: finds easy solutions, simplifies processes, and comes with recommendations, not problems
– Works independently; highly motivated; proactive; self-starter; team player; creative and innovative
– Must understand business issues.

How to apply

If you have the above skills and would like to work in our challenging environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas) to hrjobapplication@imd.org

The Swiss Trading and Shipping Association (STSA) is recruiting a business communication officer at 40% or 50% (16 or 20 hours a week) for a minimum of 6 months. The officer will support the Secretariat in a full range of support functions but in particular in writing, editing and reviewing content of all type of documentations in English. He/she will help the STSA team in its daily operations to provide high quality communication material. 

Founded in 2006, STSA is the main professional association in Switzerland for commodity merchants, shipping companies and banks specialised in trade finance. It has become a respected platform in the commodity trading industry. It now has over 190 members, with businesses of all sizes. It represents the interests of the sector through various activities such as: 

• Education & Training 
• Working groups of common interests 
• Commodity related services 
• Public conferences 
• Public affairs 

Main responsibilities

1. Business and administrative support

• Edit various documents in English such as newsletters, position papers, website, etc.
• Draft general correspondence in English 
• Support the team in developing its communication on the various social networks (including active monitoring of social media activities) 
• Work with the STSA team at maintaining and expanding the relationship with members through existing tools (extranet, Newsletter, communication alerts, etc.) 
• Update the STSA website 
• Perform other related duties as required 

2. Annual report  (August 2018) 

• Prepare the STSA Annual Report in collaboration with the STSA Team and its external designer 
• Propose and draft the texts in collaboration with the STSA Team 
• Ensure that all deadlines are met 

3. Publication of STSA yearly magazine (December to March)

• Contact contributors and manage the follow-up (article gathering) in a timely manner 
• Proofread, comment and propose modifications to the articles 
• Coordinate with STSA press partners 
• Liaise with potential sponsors and advertisers 
• Set-up a budget and issue invoices 
• Ensure that deadlines are met 

Knowledge, skills and abilities: 

• Must have exceptional written and proofreading skills in English (English mother tongue desired) 
• Good command of French an asset 
• Very effective organisational skills 
• Good listening and communication skills 
• Internal customer orientation 
• Time management skills and able to work under time pressure 
• Ability to maintain a high level of accuracy and confidentiality 
• Excellent knowledge of the functioning of the various social networks (LinkedIn, Twitter, Facebook, etc.) 
• Problem solving skills and innovative thinking 
• Team spirit 

What STSA offers: 

• An international and dynamic environment 
• An internship helping you to develop your abilities in business communication 
• A varied daily work with a high degree of autonomy 
• An environment offering you opportunities to grow your job 
• A small team with a family spirit 
• A close connection to industry’s participants 

Starting date: May 2018

Please send your CV and motivation letter electronically to: 

STSA, attention: Silviane Chatelain Email: Silviane.chatelain@stsaswiss.ch